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Records Management Specialist
Records Management SpecialistForrest Solutions • Grand Rapids, MI, United States
Records Management Specialist

Records Management Specialist

Forrest Solutions • Grand Rapids, MI, United States
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Job Title : Records Clerk

Location : Grand Rapids (Onsite)

Pay Rate : $22.00 / hr

Schedule : Monday–Friday, 8 : 00 AM–5 : 00 PM

Travel : Occasional travel to Kalamazoo (approximately once every two months for coverage)

Overview :

We are seeking a detail-oriented and tech-savvy Records Clerk to support our busy Records Department within a fast-paced law firm environment. This onsite role works closely with the Records Lead and requires a strong customer-service mindset, as the area experiences significant foot traffic from internal staff and attorneys.

Key Responsibilities :

  • Organize, maintain, retrieve, and store physical and electronic records
  • Provide in-person support to attorneys and staff in a high-traffic Records Room
  • Collaborate closely with the Records Lead to ensure accurate handling of confidential legal documents
  • Complete administrative tasks such as scanning, copying, filing, and document indexing
  • Troubleshoot basic technical issues related to document management systems and repro equipment
  • Travel to the Kalamazoo office as needed (approximately once every two months)
  • Ensure compliance with firm policies and records retention procedures

Qualifications :

  • Experience in office administration, records management, or reprographics preferred
  • Strong technical aptitude; comfortable with document management systems, scanners, and office equipment
  • Excellent problem-solving skills, attention to detail, and ability to manage multiple requests
  • Strong interpersonal skills and comfort working in a busy, walk-up service environment
  • Ability to maintain confidentiality and handle sensitive legal documents appropriately
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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    Record Specialist • Grand Rapids, MI, United States