Body Shop Customer Service RepresentativeElite Auto Experts • Houston, Texas, United States
Body Shop Customer Service Representative
Elite Auto Experts • Houston, Texas, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_descriptionGreets all walk-in customers in a professional and courteous manner. Answer and directs all phone traffic in a polite, courteous and cheerful manner. Asks for the sale and / or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum). Explain the repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. Educate customers on CSI / NPS survey (kept informed, customer service, quality of repair and on-time delivery). Schedule and record appraisal and delivery appointments. Update and maintain the store scheduler with office personnel. Collect and record payment for completed repairs; may perform some A / R. File repair order paperwork accurately or record in company management system. Provide customers with warranty information (5-Year and Limited Lifetime). Perform follow-up sales calls on estimate quotes (unsold) within 48 hours. Maintain the front office and customer reception areas. Attend daily release meetings. Other duties as assigned. 2+ years of customer service experience required, preferably in a retail setting. CCC (or similar management system) experience preferred. HS diploma or GED equivalent required; college degree preferred. Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base. Call center sales experience (or equivalent sales experience) preferred. Highly organized; ability to handle multiple concurrent assignments. Proficient with Microsoft Office and POS / management systems. Strong attention to details. Punctual and professional appearance. Ability to receive direction and work well with others. Valid driver’s license and insurable driving record.
Why Join?
We're not just another collision repair shop; we are a local success story with a growing footprint in the community. As we continue to expand our local presence, we're in search of talented professionals who are excited about the opportunity to grow with us and make a real impact right here at home.
Our culture is built on a foundation of excellence, from the team we assemble to the unparalleled service we provide to our community. If you're a passionate and dedicated professional seeking to invest your skills in a locally growing, fast-paced, and collaborative environment, your next great career opportunity is right here with us. Be part of our mission as we redefine the collision repair experience one customer at a time, strengthening our local community in the process. We're excited to hear from you!
Reasons why to join our growing family :
- An amazing compensation package
- Fun place to call home that appreciated you and your skills
- Great health benefits
- Great dental and vision plans
- Paid vacations
- Paid holidays
- Incredible team atmosphere
- Snacks, drinks, and coffee bar for everyone’s enjoyment!
- Monday-Friday schedule. Have time to spend with your family & personal recharge time!
Duties / Responsibilities :
Experience / Skill Requirements :
About Elite Auto Experts :
Welcome to the Careers page of Elite Auto Experts and CARSTAR Rabieh Group, where innovation meets unparalleled service in the automotive and collision repair industry. Founded in 2008, we've been serving our local communities with the utmost integrity and expertise.
At the heart of our organization is a family-led team. Started by a father alongside his sons. Elite Auto Experts initially focused on automotive repair and maintenance from a modest 6-bay facility. Over the years, we've expanded our services and now operate as part of the renowned CARSTAR franchise. Today, with multiple locations, including CARSTAR Elite Collision and CARSTAR Windfern Collision, we continue to deliver top-notch service in both mechanical repairs and collision services.
serp_jobs.job_alerts.create_a_job
Body Shop Customer Service Representative • Houston, Texas, United States
Job_description.internal_linking.related_jobs
Brello is a wellness-first brand that makes access to science-backed compounded medications.We connect individuals to licensed providers.
Telegra, with prescriptions fulfilled by trusted 503A pharma...serp_jobs.internal_linking.show_more
Customer Service Representative.U-Haul is looking for honest, outgoing persons with a positive, upbeat attitude, able to follow directions at all times, work with a team and independently.Great cus...serp_jobs.internal_linking.show_more
Customer Service Representative.Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do ...serp_jobs.internal_linking.show_more
You have what it takes : a competitive drive coupled with exceptional sales ability.In this role, you will be an integral part of a sales team developing and managing an assigned territory.You will ...serp_jobs.internal_linking.show_more
Customer Service Representative.Location : 12475 Gulf Frwy, Houston, Texas 77034 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motiva...serp_jobs.internal_linking.show_more Service Representative In Training / Bench.Cintas is hiring for a Service Representative in Training / Bench for our Eyewash / WaterBreak line of products.
This role will provide customers with a service ...serp_jobs.internal_linking.show_more 
Job Opportunity At Avis Budget Group.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, j...serp_jobs.internal_linking.show_more
Customer Service Representative.The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empa...serp_jobs.internal_linking.show_more
Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers.
As a CSR, you will handle transactions, answer customer questions, and ens...serp_jobs.internal_linking.show_more
A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about.You'll get to play party planner by helping guests order the right cake for their ...serp_jobs.internal_linking.show_more
Kim Luxe Travel is a premier travel agency dedicated to providing.From dream vacations to business getaways we take pride in offering personalized service and curated travel packages that fit every...serp_jobs.internal_linking.show_more
A well-established industrial company is seeking a proactive and skilled.Customer Service Representative.This role plays a key part in supporting customers and internal teams through exceptional co...serp_jobs.internal_linking.show_more
Customer Service Representative.Location : 10621 S Main St, Houston, Texas 77025 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motiva...serp_jobs.internal_linking.show_more
Senior Single Billing Office Customer Service Representative.At Houston Methodist, the Senior Single Billing Office (SBO) Customer Service Representative position is responsible for acting as a lia...serp_jobs.internal_linking.show_more
Position : Customer Service Representative.Location : On Site in Houston, TX, 77002.Self-sufficient Will be opening and closing by themselves.
Basic computer skills to enter shipping / tracking informa...serp_jobs.internal_linking.show_more
Position : Customer Service Representative.Location : On Site in Houston, TX, 77002.Self-sufficient – Will be opening and closing by themselves.
Basic computer skills to enter shipping / tracking inform...serp_jobs.internal_linking.show_more
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_more Senior Single Billing Office Customer Service Representative.At Houston Methodist, the Senior Single Billing Office (SBO) Customer Service Representative position is responsible for acting as a lia...serp_jobs.internal_linking.show_more
Customer Service Representative
Brello Health • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
U-Haul • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
FastSigns • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Skin Health Sales Representative
Syneos Health / inVentiv Health Commercial LLC • Houston, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Representative
Texas Staffing • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Representative - Eyewash / WaterBreak
Texas Staffing • Pasadena, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted
Customer Service Representative - FT
Avis Budget Group • Houston, TX, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
Third Party CS • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
Family Dollar • Houston, TX, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Guest Service Representative
Nothing Bundt Cakes • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel Customer Service Representative
Kim Luxe Travel • Pasadena, Texas, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Representative (Houston)
Murray Resources - Best Staffing Agency • Houston, TX, US
serp_jobs.job_card.part_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Representative
Houston Staffing • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sr. Customer Service Representative - Revenue Cycle - Katy, TX
Houston Methodist • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative (Houston)
Insight Global • Houston, TX, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Customer Service Representative
Insight Global • Houston, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Customer Service Representative
Circle K • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sr. Customer Service Representative - Revenue Cycle - Katy, TX
Houston Staffing • Houston, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted