Talent.com
Customer Service Representative
Customer Service RepresentativeIowa Staffing • Des Moines, IA, US
Customer Service Representative

Customer Service Representative

Iowa Staffing • Des Moines, IA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Service Representative

Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. We are a mission driven company that invites you to be a part of our family. The starting wage is $17.00 / hour with weekly pay, PTO, and benefits available after 30 days of employment.

Work hours are Monday-Friday, 9 : 00am-6 : 00pm with the potential for overtime starting at 7 : 00am. Our team members enjoy :

  • Free Breakfast & Lunch
  • Casual Dress Code
  • Tiered growth path for promotion starting Day 1
  • Eligible for Referral Bonuses starting Day 1
  • Weekly paychecks
  • PTO, 401k, & a Full benefits package

Position Responsibilities may include, but not limited to :

  • Handle inbound and outbound customer service calls with our clients placing their meal order
  • Address questions, and provide exceptional customer service
  • Input order information into the appropriate client order screen
  • Document all conversations with client into client information database
  • Ensure all assigned clients are contacted and have an order on file
  • Contact case managers via telephone, email, and / or fax when a special situation arises regarding one of their clients
  • Work quickly and efficiently without making the client feel rushed

    • Required Skills & Experience :

  • High school degree or GED
  • 1 year of previous customer service experience
  • Previous knowledge and experience using the Microsoft Office suite (Word / Excel / Outlook)
  • Clear oral communication skills
  • Ability to deescalate situations and quickly resolve customer complaints
  • Prior experience adhering to company policies and showing core values

    • Preferred Skills & Experience :

  • 1 year of previous call center experience
  • Previous experience with auto dialer, multi-line phone system, and / or Customer Relationship Management (CRM) systems
  • Previous experience working with HIPAA policies and procedures
  • Bilingual (English / Spanish)

    • Physical Requirements :

  • Repetitive motions that include the wrists, hands and / or fingers
  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
  • Company Overview
  • Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom's Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
  • EEO
  • Mom's Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.
    • serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Des Moines, IA, US

    Job_description.internal_linking.related_jobs
    Customer Service Representative

    Customer Service Representative

    Interview Hunters • Des Moines, IA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Appointment Setter - Work From Home - Hiring This Week If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read belo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Customer Support Representative

    Customer Support Representative

    Artech • Johnston, IA, US
    serp_jobs.job_card.full_time
    Customer Support Representative.Location : Johnston IA Duration : 12 months.Special Considerations : Training and mentoring will be on the 8-4 : 30pm shift and last approximately 6 weeks.Takes approxima...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Customer Service Specialist

    Retail Customer Service Specialist

    The Sherwin-Williams Company • Des Moines, IA, United States
    serp_jobs.job_card.full_time
    The individual selected for this role will be expected to work at Store #703133, located at : 1040 E Army Post Rd, SE, Des Moines, IA 50315. This is a full-time position with a starting rate of $17.T...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    TEKsystems • Urbandale, IA, United States
    serp_jobs.job_card.full_time
    TEKsystems is hiring customer service representatives to join our clients team ONSITE in Urbandale starting January 6th! •. Handling inbound calls from providers checking eligibility and / or claim st...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Alterations Customer Service Representative

    Alterations Customer Service Representative

    David's Bridal • Des Moines, IA, US
    serp_jobs.job_card.part_time
    Minimal weekday hours required (join for weekends only!).NO LIMIT • Additional terms and conditions apply.Competitive hourly pay rates & team bonus. At David's Bridal, we empower our customers and o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Mortgage Customer Service Representative

    Remote Mortgage Customer Service Representative

    MCI • Des Moines, IA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    This position supports customer service for mortgage customers.This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Sunrise Systems • Des Moines, Iowa, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Job Title- Customer Service Representative.General Duties & Qualifications : .Knowledge of office equipment and strong communication skills. ability to identify needs and handle inquiries patient...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Customer Support Representative II

    Customer Support Representative II

    Shorr Packaging Corp. • Des Moines, IA, United States
    serp_jobs.job_card.full_time
    Together, We Own it! Start your employee owner journey with Shorr Packaging.The Custom Support Representative II provides a positive brand experience for existing and potential customers as a key l...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USA • Indianola, Iowa
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Reps

    Customer Service Reps

    DeYarman Ford • Indianola, IA, US
    serp_jobs.job_card.full_time
    N Jefferson Way, Indianola, IA 50125.We Pay More for Your Experience!.Great Benefits and Room for Advancement!.Great Customer Service Skills Required!. DeYarman Employees Are Eligible to Enroll in D...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Representative - Onsite

    Customer Support Representative - Onsite

    Viva USA, Inc. • Johnston, Iowa, United States
    serp_jobs.job_card.full_time
    Title : Customer Support Representative - Onsite.Warranty registration, warranty coverage, warranty assistance, Parts, publications lookups, agriculture, turf, utility vehicles.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Modern Aviation • Des Moines, IA, United States
    serp_jobs.job_card.full_time
    Customer Service Representative - Full Time.Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Bilingual Sales Representative

    Bilingual Sales Representative

    MDVIP • Des Moines, IA, US
    serp_jobs.job_card.full_time
    Bilingual Remote Sales Representative.Offering a $1,000 sign-on bonus.MDVIP : Transforming Primary Care, One Patient at a Time. MDVIP is a national leader in personalized healthcare, empowering over ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Packaged Gases Customer Service Representative - Des Moines, IA

    Packaged Gases Customer Service Representative - Des Moines, IA

    Matheson Tri-Gas • Des Moines, IA, United States
    serp_jobs.job_card.full_time
    Packaged Gases Customer Service Representative.Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct qu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative First Shift

    Customer Service Representative First Shift

    Planet Fitness • Indianola, IA, US
    serp_jobs.job_card.full_time
    This job is full time and will require you to work one weekend day.Essential Duties And Responsibilities.Greet members, prospective members, and guests by providing exceptional customer service.Han...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Services Representative

    Patient Services Representative

    UNITED COMMUNITY SERVICES, INC. • West Des Moines, Iowa, United States, 50265
    serp_jobs.job_card.full_time
    Patient Services Representative.We offer a competitive hourly wage and benefits package.UCS Healthcare values me as an employee. I'm given the latitude to do my job.UCS Healthcare is making a differ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Customer Representative - Remote

    Customer Representative - Remote

    Prestige Travel Agency by Mich • Des Moines, Iowa, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    TeleSales Representative

    TeleSales Representative

    Joseph and Young • Ankeny, IA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Propel Your Career to New Heights with Us!.Ready for an extraordinary career opportunity?.Our rapidly growing company is featured in Forbes and has been on the Inc. With numerous client requests dai...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30