Learning Management System (LMS) Administrator Specialist

Summary

• Administers the electronic Learning Management and Training Management request system;
• Creates and maintains GMP curricula, and user groups for all supported functional areas and assigns them accordingly;
• Provides reports / queries / metrics as requested from Learning Management System for compliance and supports miscellaneous requests;
• Collaborates with internal IT to provide LMS troubleshooting;
• Recognizes and resolves training discrepancies. Communicates any such occurrence and corrective action to affected personnel;
• Reviews and approves accuracy of documents for training information and updates document effective dates through companies Document Management systems (DMS);
• Manages, schedules, and coordinates training for GMP courses;
• Organizes and prepares training course materials such as handouts, supplies and visual materials;
• Amends and revises materials as necessary, in order to adapt to changes that occur;
• Uploads training scores as appropriate into LMS;
• Maintains Curriculum Catalog on all curricula data that is inputted into the LMS to ensure integrity across all users;
• Authors documents regarding LMS processes, policies and training in DMS as necessary;
• Acts as a support fielding questions and issues from internal customers related to the business and systems;
• Files all training documentation (hard copy) and provides general administrative support of department as required;
• Trains new team members and provides one-on-one coaching to LMS learners, management or designee;
• Grant security roles as appropriate;
• Contributes to completion of training system-related objectives as assigned;
• Performs other tasks as assigned;

REQUIRED COMPETENCIES : Knowledge, Skills, and Abilities :

o Excellent organizational and written skills.

o Ability to work independently, have a high degree of accountability and accuracy of work.

Education and Experience :