Delivery and Set up Driver

Delivery And Set-Up Driver

$1000 Sign On Bonus for New Ricoh Team Members! The Delivery & Set-Up Driver is tasked with the efficient and high-quality pick-up, relocation, and delivery of office equipment in a safe manner. This role may involve the installation and networking of equipment upon delivery to customers. The professionalism and quality of conduct displayed by the driver can directly impact future customer purchase decisions. The driver is also responsible for providing basic training on the delivered device(s) and must meet all federal DOT requirements as well as Delivery Safety Standards.

Job Duties and Responsibilities

• Ensure safe and accurate delivery of equipment to the designated location.
• Maintain logbooks in accordance with DOT regulations, whether electronic or manual.
• Conduct pre- and post-trip vehicle inspections to ensure safety, cleanliness, and compliance with all DOT and state laws.
• Perform simultaneous pick-up of products during deliveries to minimize costs.
• Execute basic connected installations, including setting up IP addresses, downloading print drivers, removing hard drives when necessary, backing up and uploading customers' existing address books, and providing basic customer training on standalone and network printing devices.
• Participate actively in Safety Programs.
• Pre-call customers when necessary.
• Achieve expected productivity levels aligned with assigned workload and experience.
• Demonstrate excellent technical skills and customer relation skills.
• Identify and address customers' needs, referring calls to the appropriate party as required.
• Provide constructive feedback to the service and process team regarding networking and installation initiatives.
• Offer basic customer training on standalone and network printing devices.
• Complete technical training on new equipment as required.
• Maintain a professional appearance by adhering to the driver uniform standards.
• Contact Dispatch and / or the service department if a technician is needed.
• Verify that equipment configuration matches the Bill of Lading, traveler, or other provided documentation.
• Ensure equipment is properly loaded and secured in the van / truck.
• Use a phone to capture electronic customer signatures upon completing scheduled transactions.
• Ensure all paperwork is signed and processed correctly as required.
• Load and off-load trucks as needed.
• Assist in training new Delivery Drivers on new products and proper loading techniques when applicable.
• Follow all accident / incident reporting guidelines and procedures.
• Conduct cycle counts and inventory reconciliation when required.
• Reconcile inventory at the end of the day based on route completion and report any discrepancies.
• Meet productivity and quality standards as outlined by the manager.
• Manage inventory valued at up to $1,000,000.
• Overnight stays may be required.
• Operate and use warehouse equipment such as forklifts, stair climbers, and pallet jacks.
• Perform additional duties as assigned.

Qualifications (Education, Experience, and Certifications)

Knowledge, Skills, and Abilities

Working Conditions, Mental and Physical Demands

Come Create at Ricoh

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of informationhow it is collected, stored, managed, and sharedto unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself

At Ricoh, you can : Choose from a broad selection of medical, dental, life, and disability insurance options. Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.