Client Technology Specialist III

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What We Offer

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About this role

Responsible for providing client support and ensuring the highest levels of client satisfaction through a commitment to timely response of all client requests. Re-images and rebuilds machines, processes desktop and laptop switches, and moves and repairs computers. Travels to all campus locations of the College as needed and the primary campus designation could change. Ability to work a fluctuating schedule to include evenings, weekends, and college closings.

What a day of a Client Technology III Specialist looks like :

• Installs, modifies, and troubleshoots of microcomputer hardware, servers, software applications, and peripheral equipment. Supports, troubleshoots and cable manages the network infra-structure from the workstation to the patch panel.
• Monitors desktop client security including patch levels, campus-wide antivirus definitions, and network environment health utilizing desktop management tools, as well as network utilities.
• Develops and administers computer images, Windows patch management, software packaging and deployment of software to all computers at a specific campus or location.
• Manages security paging and speaker system, uses vendor-specific software tools to identify offline or broken devices, and programs replacement devices. Works with other technicians and network department to reset and set up security paging and speaker system.
• Applies appropriate security measures for physical access to hardware devices, access to data and programs, and confidentiality of user passwords.
• Analyzes technical problems with multimedia systems and equipment and performs minor repairs.
• Operates and integrates specialized media, multimedia, computer hardware and network systems.
• Actively participate in inventory control activities of the department by tracking software and hardware assets. Maintains a current inventory of supplies and equipment.
• Interacts with vendors, contractors and other departments to convey technical project requirements, as well as monitor and evaluate services performed. Facilitates ordering and repair of security paging and speaker system with the vendors.
• Functions in an on-call capacity for response to hardware, software and network systems repair needed during normal business hours or instances where the college is closed.
• Performs other job-related duties as assigned.

We'd love to hear from you if you have the following :

Education and Experience :

Knowledge of :

Skilled in :

Ability to :

Licenses, Registration, Certifications, or Special Requirements :

Preferred, but not a must :

Knowledge of :

Work Environment and Physical Demand :

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

The minimum base pay for this position starts at $23.51 Hourly; however, the offer may vary based on the candidate's education and experience.

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.

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Please review the following information to apply for a position at Palm Beach State College :

Application Deadline

This position is open until filled