Talent.com
Student Services Advisor
Student Services AdvisorSmith Chason College • Phoenix, Arizona, United States, 85012
serp_jobs.error_messages.no_longer_accepting
Student Services Advisor

Student Services Advisor

Smith Chason College • Phoenix, Arizona, United States, 85012
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Description : Purpose :

The Student Services Advisor is responsible for the overall functioning and performance of the Student Services Department providing day-to-day leadership and direction with respect to policies, practices, systems and community support. The Student Services Advisor oversees the Student Services department with respect to scheduling and work assignments, Title IX compliance, ADA coordination, student complaints, grievances, appeals and performing other duties as required. The Student Services Advisor contributes to the College’s success by providing input into the development of the campus’ strategic and operational plans, and by ensuring that the campus achieves its student engagement, retention, and completion goals in a student centric campus environment. Responsible for taking a leadership role in cultivating and creating Smith Chason College campus spirit and pride.

Qualifications :

  • Bachelor’s degree preferred. Acceptable experience includes at minimum, 2-3 years of administrative experience. Recommended competencies include :
  • Must have strong technical skills including all computer applications, internet research, database management, and analytical skills.
  • Ability to prioritize, multi-task, perform well under pressure, meet deadlines, and work flexible schedule.
  • Ability to communicate with high level industry supervisors and management teams.
  • Strong ability to work independently as well as collaboratively with other team members.
  • Ability to engage in critical thought and analyze all types of quantitative and qualitative data into reports and presentation for strategic planning and problem-solving.
  • Ability to provide support and ensure accountability for results.
  • Strong organizational skills.
  • Effective time management skills; ability to separate important issues and identify priorities.
  • Ability to track, monitor, assess and evaluate student progress and registry outcomes.
  • Possesses strong motivational skills, oral and written communication proficiency.
  • Provide excellent customer service to all members of the WCUI community.
  • Must have strong documentation skills.
  • Demonstrates integrity, credibility, confidentiality, and responsibility in all interactions.
  • Possesses high ethical standards and an honest, open, and consistent approach to working with peers, employees, employers and staff.
  • Individuals must be professional in all aspects of the position including appearance, demeanor, communication and attitude.

Reports to :

Campus Director / Director of Education

Responsibilities :

  • Lead and represent the Department of Student Services, ensure safety of students, regulatory compliance, consistency of practice and excellent student / customer service
  • Manage the Department’s work with faculty and staff, colleagues, students and community partners to support, provide and / or facilitate activities that ensure that the campus achieves its student engagement, satisfaction, retention, and completion goals
  • Provide leadership, analysis and advisement in relation to policies, procedures, and operational plans regarding students and services for students, including risk management.
  • Monitor, manage and enforce Satisfactory Academic Progress and Attendance Policies
  • Provide a leadership role with Title IX compliance and is the campus Title IX Coordinator
  • Work with the ADA Compliance Coordinator to facilitate all communication for requests for accommodations, ensure approved accommodations are communicated and managed and support students with the grievance process
  • Ensure that the Department’s budget is planned, prepared and monitored
  • Address complaints and conducts investigations as directed by the Campus Director
  • Hire, orientate, and supervise the Student Advocate by performing such things as : direct, schedule, provide performance feedback, evaluate, suggest professional development and where necessary discipline direct reports. Manage the performance review process
  • Ensure that Student Services Department monitors students’ attendance and academic performance on a weekly basis, progress toward program completion, providing or recommending interventions as needed
  • Ensure the Student Services Department maintains appropriate documentation with regards to advising sessions including meeting overviews, progress notes, referrals, and follow-up activities.
  • Ensure that the Student Services Department follows all regulatory bodies
  • Lead in the developing and conducting of student events including but not limited to orientation, community outreach, graduation and student appreciation
  • Maintain knowledge of Smith Chason College programs, campus resources, information systems, and policies and procedures
  • Additional job-related duties as required and assigned
  • PHYSICAL REQUIREMENTS / WORKING CONDITIONS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Must be able to remain in a stationary position for prolonged periods of time
  • Can independently move objects up to 25 lbs.
  • Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions
  • Must have sufficient hearing and speaking ability to communicate in person or on the phone / computer with others
  • Must be able to occasionally function in activities that include walking, bending, squatting, and reaching
  • CULTURE OF CARE

    Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by :

  • Creating a sense of community in all interactions and communications with students
  • Identifying problem areas and offering assistance
  • Opening up safe conversations for cooperative solutions
  • Holding students to standards and goals that will ultimately make them successful in their careers
  • Requirements :

    Compensation details : 21.63-38.46 Hourly Wage

    PI945378d08738-30511-38466958

    serp_jobs.job_alerts.create_a_job

    Service Advisor • Phoenix, Arizona, United States, 85012

    Job_description.internal_linking.related_jobs
    Student Support Assistant

    Student Support Assistant

    Western Governors University • Phoenix, AZ, United States
    serp_jobs.job_card.full_time +1
    If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Park Office Assistant Specialized

    Park Office Assistant Specialized

    Maricopa County • Cave Creek, AZ, United States
    serp_jobs.job_card.full_time
    Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Card Implementation Advisor

    Card Implementation Advisor

    First Citizens Bank • Phoenix, AZ, US
    serp_jobs.job_card.full_time
    This is a remote role that may only be hired in Arizona or Utah.The Global Product team focuses on the.Within this group, the Card Delivery team is responsible for coordinating client implementatio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Student Programs Manager

    Student Programs Manager

    Pearson • Phoenix, Arizona, United States
    serp_jobs.job_card.full_time
    This job is with Pearson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Manager of US St...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Student Data & Outreach Specialist (Entry-level / Growth-Focused)

    Student Data & Outreach Specialist (Entry-level / Growth-Focused)

    MGRM • Tempe, Arizona, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Student Data & Outreach Specialist (Entry-level, Growth-Focused).Tempe, AZ (On-site) | Full-Time.Pinnacle Charter Schools is seeking a motivated and detail-oriented.Student Data & Outreach ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Food Service Supervisor

    Food Service Supervisor

    Adams and Associates, Inc. • Phoenix, AZ, US
    serp_jobs.job_card.full_time
    Are you looking for an exciting opportunity to make a real impact on the lives of young individuals seeking education and career development? Are you excited about all things food? Do you have food...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Student Services Specialist Senior

    Student Services Specialist Senior

    Maricopa Community College District • Tempe, AZ, United States
    serp_jobs.job_card.full_time +1
    Student Services Specialist Senior.The standard work schedule will be Monday - Friday 8 : 00am - 5 : 00pm during the Academic Year. This position offers remote work allowing employees a combination of o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Student Support Assistant

    Student Support Assistant

    Creighton School District 14 • Phoenix, AZ, United States
    serp_jobs.job_card.full_time
    Support Staff / Supervisory Aide.Kennedy Elementary School Description : .Student Support Assistant will help with supervising students in the classroom, playground, and cafeteria.Monday, Tuesday, Thur...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Advisor

    Service Advisor

    Big Brand Tire & Service • Phoenix, AZ, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We're a performance-driven, results-focused team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the ki...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Student Analyst Opportunity : Hours Completed Required - Join Our Team!

    Student Analyst Opportunity : Hours Completed Required - Join Our Team!

    Action Behavior Centers • Phoenix, AZ, United States
    serp_jobs.job_card.full_time
    Behavior Analysis Practicum (Master's Level).Premier ABA Provider for Children with Autism.Are you a Behavior Technician or Registered Behavior Technician accruing supervision hours, join our Risin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Universal Advisor

    Universal Advisor

    Phoenix Staffing • Phoenix, AZ, US
    serp_jobs.job_card.full_time
    At Pearson, our purpose is simple : to add life to a lifetime of learning.We envision a future where everyone can realize the life they imagine through learning. To achieve this, we create vibrant an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Sales Training Program - Financial Services

    Sales Training Program - Financial Services

    Freedom Mortgage Corporation • Phoenix, AZ, US
    serp_jobs.job_card.full_time
    Launch Sales Development Program.The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support Advisor

    Customer Support Advisor

    VirtualVocations • Chandler, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Member Support Advisor who is customer-oriented and passionate about enhancing the customer experience. Key Responsibilities : Handle inbound and outbound customer querie...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Board of Directors, Volunteer Member

    Board of Directors, Volunteer Member

    Confidential • Phoenix, AZ, US
    serp_jobs.job_card.full_time
    Board of Directors, Volunteer Member.Mission-driven organization developing a local science & technology center.Join us as a Board Member and help shape the future of space and science engageme...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Student Advisor (Phoenix)

    Student Advisor (Phoenix)

    Alliant International University • Phoenix, AZ, United States
    serp_jobs.job_card.full_time
    Alliant International University is a professional practice University committed to excellence in four areas : Education for Professional Practice, Scholarship, Multicultural and International Compe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Student Services

    Director of Student Services

    Unitek Learning • Tempe, Arizona, USA
    serp_jobs.job_card.full_time
    The Director of Student Success Workforce Development oversees the development and programming of the Student Services Department in support of our Workforce Development students.Additionall...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Student Support Specialist

    Student Support Specialist

    BASIS.ed • Phoenix, AZ, United States
    serp_jobs.job_card.full_time
    BASIS is seeking qualified candidates for a Student Support Specialist in the Phoenix Metro Area to join our team!.Visit to learn more about us!. The Student Support Specialist helps lead the effor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    On Call Substitute Teacher

    On Call Substitute Teacher

    Zen Educate • Paradise Valley, AZ, United States
    serp_jobs.job_card.full_time
    Start the School Year Strong! - Now hiring for the 2025–2026 school year.We're hiring now! Zen Educate is looking for Para Educators. If you're passionate about supporting students with special need...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted