Performance Analyst
LMK Recruiting SolutionsOrange County, FL, United Statesjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionCompetitive salary range of $50,000–$60,000 annually Comprehensive benefits package including health, dental, and vision insurance Paid time off Opportunities for professional development and career growth Supportive, inclusive company culture focused on teamwork and employee well-being
Service Line Performance Analyst – Support Center
Location : Orange County, FL
Reports to : Operations Manager
Overview :
We are seeking a detail-oriented Service Line Performance Analyst to join our Support Center team in Orange County, FL. This role is responsible for monitoring and analyzing network-wide service performance to enhance franchisee success and drive operational excellence.
Key Responsibilities :
- Data Monitoring & Analysis : Track and evaluate performance metrics across all service lines.
- Franchise Performance Reporting : Develop and distribute clear, actionable reports to Support Center leadership that highlight trends, successes, and areas needing improvement within the franchise network.
- Operational Insights : Identify underperforming franchisees and collaborate with the Operations Manager to develop targeted improvement plans.
- Service Line Optimization : Analyze KPIs for each service line, providing detailed performance insights and recommendations to management.
- Forecasting & Planning Support : Provide data to support resource allocation, operational initiatives, and the launch of new service lines.
- Data Accuracy : Ensure accuracy and integrity of all operational data and reports for reliable
decision-making.
Compensation & Benefits :
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Performance Analyst • Orange County, FL, United States