Senior Software Development Engineer - AI Utility Team

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Overview :

The Senior Software Development Engineer - AI Utility Team designs, builds, and operates full-stack applications that integrate advanced AI / ML capabilities. The role focuses on agentic architectures, Large Language Models (LLMs), and Retrieval-Augmented Generation (RAG) to deliver secure, scalable, enterprise solutions. The engineer partners closely with product, data science, and platform teams to deliver AI-powered experiences using Gemini Enterprise and Microsoft Copilot while adhering to responsible AI and regulatory requirements.

Duties and Responsibilities :

• Architect, develop, and maintain full-stack services and UIs that integrate LLMs, agents, and RAG pipelines;
• Design agentic solutions (planning, tool-use, memory) and orchestration for multi-step workflows;
• Operationalize Gemini Enterprise and Microsoft Copilot integrations, including identity, permissions, and governance;
• Implement secure data grounding with vector databases (embeddings, chunking, indexing) and guardrails;
• Build evaluation harnesses for AI quality (precision / recall, hallucination checks, safety filters) and telemetry;
• Own CI / CD for AI-enabled services, including automated tests (unit / integration), canary, and rollbacks;
• Collaborate with product and stakeholders to scope, estimate, and prioritize AI features and platform capabilities;
• Conduct performance tuning and cost optimization for LLM usage (token budgeting, caching, prompt design);
• Document architecture, APIs, prompts, and operational runbooks; train and support partner teams;
• Participate in design / code reviews, retrospectives, and continuous improvement;
• Adhere to HIPAA, security, and responsible AI policies (privacy, explainability, monitoring, incident response);
• Participate in the on-call rotation to support critical issues.

AI / ML & LLM Technical Skills :

Core Software Requirements :

Qualifications :

Physical Demands and Work Environment :

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply . Inovalon is most interested in finding the best candidate for the job , and you may be just the right person for this or other roles.

By embracing inclusion , we enhance our work environment and drive business success. Inovalon strives to provide equal opportunit ies to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or v eteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link

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