Customer Service RepresetativeCrewBloom • Houston, TX, US
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Customer Service Represetative
CrewBloom • Houston, TX, US
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Triage Technician
We are seeking a highly skilled, phone-first Triage Technician who can confidently manage fast-paced inbound support calls. In this role, you will lead customersoften non-technical users and senior citizensthrough initial troubleshooting with exceptional call control, patience, and clarity. You will follow established scripts and procedures precisely, maintain customer engagement, and prevent escalations to onsite or local repair shops.
You will work closely with an assisting technician based in the Philippines, who will handle longer remote repair processes once an online session is established. Reliability, punctuality, and strict adherence to company methods are essential.
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Customer Service • Houston, TX, US
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Customer Service Representative - Remote
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