Talent.com
Tier 2 Technical Support Specialist
Tier 2 Technical Support SpecialistPure IT CUSO • US
Tier 2 Technical Support Specialist

Tier 2 Technical Support Specialist

Pure IT CUSO • US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

About Us   We’re a growing Managed Services Provider (MSP) that specializes in supporting credit unions with their IT needs.

Our mission?

To keep their technology running smoothly, securely, and efficiently—so they can focus on serving their members.

We’re all about teamwork, innovation, and having fun while doing what we love.

Are you a tech-savvy problem solver with a passion for customer service?

Do you love troubleshooting, digging into complex IT challenges, and helping businesses thrive?

If so, we want YOU to join our team as a Tier 2 Technical Support Specialist!

What You'll Do :

  • As a Tier 2 Technical Support Specialist, you’ll be the go-to guru for escalated technical issues, helping our clients navigate the ever-evolving IT landscape.

Your day-to-day will include :

  • Troubleshooting and resolving escalated tickets with expertise and efficiency.
  • Supporting and maintaining environments running Microsoft 365, VMware, Veeam, VDIs, Mimecast, CATO, etc.
  • Assisting with networking, cloud solutions, and security best practices.
  • Providing top-notch customer service—because IT support is more than just fixing problems; it’s about making people’s lives easier!
  • Collaborating with our Tier 1 team and mentoring junior techs.

    • Identifying recurring issues and implementing proactive solutions What You Bring to the Table :

  • 2+ years of IT support experience in an MSP or similar environment.
  • Strong knowledge of Windows Server, Active Directory, M365 administration, and virtualization (VMware / VDIs).
  • Experience with backup and disaster recovery solutions like Veeam and / or Zerto.
  • Networking know-how, including firewalls, SD-WAN (CATO), and monitoring tools (Auvik).
  • A knack for troubleshooting, problem-solving, and thinking on your feet.
  • Excellent communication skills—tech talk is great, but making it understandable to clients is even better!
  • The ability to work independently and as part of a fun, dynamic team.

    • Bonus Points For :

  • Experience with NinjaOne, Auvik, and Halo.
  • Certifications such as Microsoft, VMware, or CompTIA Network+ / Security+.
  • Previous experience working with credit unions or financial institutions.

    • Why You'll Love Working With Us :

  • A collaborative and friendly team that supports each other.
  • Opportunities for growth, training, and certification support.
  • Flexible work environment with a mix of remote and on-site support.

    • Competitive salary, great benefits, and the chance to work with cutting-edge technology.  Work Environment Location :

  • Remote or Hybrid (Tomball, TX) If you’re ready to level up your IT career and make a real impact in the financial tech world, we’d love to hear from you!

    • Apply now and let’s talk!   Powered by JazzHR

    serp_jobs.job_alerts.create_a_job

    Technical Support Specialist • US

    Job_description.internal_linking.related_jobs
    Travel Occupational Therapist (OT) - $2,786 per week in Neodesha, KS

    Travel Occupational Therapist (OT) - $2,786 per week in Neodesha, KS

    AlliedTravelCareers • Neodesha, KS, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Care Career to find a qualified Occupational Therapist (OT) in Neodesha, Kansas, 66757!. Occupational therapists treat disabled, ill, or injured patients with spe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $2,786 per week in Neodesha, KS

    Travel Occupational Therapist (OT) - $2,786 per week in Neodesha, KS

    Care Career • Neodesha, KS, US
    serp_jobs.job_card.full_time
    Occupational therapists treat disabled, ill, or injured patients with special equipment and the therapeutic use of daily activities. They help patients improve, regain, and develop the skills needed...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Behavior Technician - Referral bonus program

    Behavior Technician - Referral bonus program

    ABS Kids • Ogden, US
    serp_jobs.job_card.full_time
    Immediate positions available to work with children with autism spectrum disorder and their families!.At ABS Kids we find our purpose in the wow moments our clients experience each day, learning ne...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Support Specialist

    Support Specialist

    Rockstar • US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Rockstar is recruiting for an innovative edtech company dedicated to transforming how schools approach scheduling.This client was founded by former educators who understand the challenges of buildi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Courier Support Specialist (INDEPENDENCE)

    Courier Support Specialist (INDEPENDENCE)

    United Parcel Service • INDEPENDENCE, Kansas, US
    serp_jobs.job_card.part_time +1
    As a driver helper youll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community. During your shift, youll be in and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $2,786 per week in Neodesha, KS

    Travel Occupational Therapist (OT) - $2,786 per week in Neodesha, KS

    AlliedTravelNetwork • Neodesha, KS, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with Care Career to find a qualified Occupational Therapist (OT) in Neodesha, Kansas, 66757!. Occupational therapists treat disabled, ill, or injured patients with spe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Application System Analyst II - IS Support Imaging

    Application System Analyst II - IS Support Imaging

    Christus Health • US
    serp_jobs.job_card.full_time
    The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigne...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Behavior Technician ($500 Bonus!)

    Behavior Technician ($500 Bonus!)

    ABS Kids • Ogden, US
    serp_jobs.job_card.full_time
    Increase for RBT certification.Paid drive time / mileage reimbursement.Paid time off earned for every hour worked!.LAUNCH career path - clear milestones with rewards including bonuses and promotion...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    TSS - Technical Support Specialist - Alarm Specialist - OCONUS

    TSS - Technical Support Specialist - Alarm Specialist - OCONUS

    American International Contractors, Inc. • US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    AMERICAN INTERNATIONAL CONRACTORS (Special Projects), INC.TSS Support Specialist [Exempt] ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Telecommunication Technician - Training Provided

    Telecommunication Technician - Training Provided

    EchoStar • US
    serp_jobs.job_card.full_time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Tech Support Specialist

    Tech Support Specialist

    Optum • US
    serp_jobs.job_card.full_time +1
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Technical Support Professional

    Technical Support Professional

    Jobot • US
    serp_jobs.job_card.permanent
    Geotechnical Superintendent / Great Benefits / 401K Match / Bonuses.This Jobot Job is hosted by : Haley Lucas.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Engineer

    Customer Support Engineer

    Pilatus Aircraft Ltd • USA
    serp_jobs.job_card.full_time
    Pilatus is hiring a Customer Support Engineer to join our team in Broomfield, CO.In this role, you will be responsible for providing engineering level support to the front-line Technical Support En...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse RN - Emergency Room (ER) / Trauma - $2,074 per week in Independence, KS

    Travel Nurse RN - Emergency Room (ER) / Trauma - $2,074 per week in Independence, KS

    TravelNurseSource • Independence, KS, US
    serp_jobs.job_card.full_time
    TravelNurseSource is working with GetMed Staffing to find a qualified ER / Trauma RN in Independence, Kansas, 67301!.GetMed Staffing is searching for a strong ER RN to assist our traveler-friendly cl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $2,427 per week in Neodesha, KS

    Travel Occupational Therapist (OT) - $2,427 per week in Neodesha, KS

    AlliedTravelCareers • Neodesha, KS, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with TRS Healthcare to find a qualified Occupational Therapist (OT) in Neodesha, Kansas, 66757!. TRS Healthcare is seeking an experienced Rehab Inpatient Occupational ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    A Pediatric Critical Care Specialist Is Wanted for Locums Help in TX

    A Pediatric Critical Care Specialist Is Wanted for Locums Help in TX

    CompHealth • US
    serp_jobs.job_card.full_time
    Some locum assignments can be as short as a day, others, years.Some are far from home, others are local.Whatever it is you're looking for, we offer true opportunities, not just postings.CompHealth ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Application System Analyst Senior - IS Support Imaging

    Application System Analyst Senior - IS Support Imaging

    Christus Health • US
    serp_jobs.job_card.full_time
    The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their ass...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Technical Supporter

    Technical Supporter

    Quadrant Health Group • US
    serp_jobs.job_card.full_time
    Join our dynamic team at Quadrant Health Group! Hillside Management Services, a proud member of the Quadrant Health Group, is seeking passionate and skilled Full-Time overnight shift as a Behavior...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new