Commercial Insurance Client Service ManagerHigginbotham • Lafayette, LA, US
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Commercial Insurance Client Service Manager
Higginbotham • Lafayette, LA, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionAbility to Analyze and Solve Problems : Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner Attention to Detail : A strong focus on completing tasks and projects accurately and thoroughly Communication Skills : Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences Timely Task Completion : Ability to finish tasks and projects efficiently, managing resources and priorities effectively Team Collaboration : Willingness to work together with others, promoting teamwork and supporting shared goals Client Focus : Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction Dependability : Acknowledgment of the importance of being present and punctual. Creative Thinking : Openness to suggesting new ideas and methods to improve processes and outcome Organizational Skills : Capability to prioritize tasks and manage multiple projects simultaneously Adaptability : Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment 2 years of experience in property and casualty servicing preferred Active Property and Casualty license required (company will help candidate obtain licensure if needed) Proficient with Microsoft Excel, Word, PowerPoint, and Outlook Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable Ability to lift 25 pounds Repeated use of sight to read documents and computer screens Repeated use of hearing and speech to communicate on telephone and in person Repetitive hand movements, such as keyboarding, writing, 10-key Walking, bending, sitting, reaching and stretching in all directions
Commercial Insurance Client Service Manager
Position Summary : The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations.
Supervisory Responsibilities : None
Essential Tasks :
- Prepare endorsement requests to send to insurance carriers
- Follow-up on receipt of endorsements to existing policies
- Processing endorsements, including invoicing and delivery to client
- Processing of audits, including verification of rates, exposures, and prior premiums
- Handling / processing of cancellations and billing issues
- Communication with staff and clients as needed to gather needed information for changes to policies
- Knowledge of and adherence to, agency procedures
- Provide technical support to Marketing Executives and Producers as needed
- Establish and maintain relationships with both internal and external clients
Core Competencies :
Experience and Education :
Licensing and Credentials :
Systems :
Physical Requirements :
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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