Passenger Service Supervisor

Supervisor-Passenger Service

With decades of experience and operations at more than 30 major airportsincluding Chicago, Dallas, Newark, and more, Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we doproviding reliable, high-quality service to our airline partners and the traveling public every day.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

Job Summary :

Responsible for supervising agents to their assigned shifts to ensure the daily activities are performed safely and efficiently. Manage dispatching agents and applicable equipment to their arriving and departing flights, planes, and assignments.

Benefits :

• Competitive pay with daily access to earned wages.
• Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week. Benefits begin in the month following 60 days of service. Eligible dependents are spouse, children under age 26 years, disabled dependents of any age.
• Voluntary Additional Coverages through AFLAC : Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity.
• Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit.
• Paid Time Off (PTO) Location specific leave policy.
• Exclusive Travel Discounts :
• ID90 Discount Program Industry-exclusive deals on hotels, car rentals, cruises, and more!
• Concur Discounted cars and hotels
• Tuition Discount with Purdue Global.

Job Duties :

Qualifications :

Preferred Qualification :

One year of relevant work experience in the aviation or ground handling services industry.

Physical Requirements :

Must be able to frequently lift, move up to 70 lbs; constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.

Working Conditions :

Must be able to work rotating shifts and hours, nights, weekends and holidays, overtime. Must be able and open to work in outside weather conditions which may include severe seasonal elements.

"Prospect is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."