Parts Coordinator

Gerber Collision & Glass

Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description

The Parts Coordinator's primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer's experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.

Communicate all customer requests and needs to appropriate team members.

Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.

Ensure timely parts distribution to the shop in accordance with the production schedule.

Enter all parts invoices into the recommended Management Information System (MIS).

Label and track all parts by the R.O.# and store them with the vehicle and / or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.

Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).

Ensure invoices and credit memos are posted and filed / scanned in a timely manner.

Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

Education and / or Experience Required

High School Diploma or equivalent

1-3+ years of experience working with automotive parts (auto body parts is a bonus)

Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations

I-Car Registered (working towards Gold Class certification)

Required Skills / Abilities

Communicate effectively, both verbally and in writing

Strong attention to detail and a high degree of accuracy.

Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure

Working knowledge of vehicle repairs practices

Management Information System : Summit, Repair Centre

Working Knowledge of : Mitchell, Audatex

Parts sourcing : Car-part, Progi, APU, LKQ B2B

Solid problem-solving abilities

Above average computer proficiency

Above average organizational skills

Ability to keep up and succeed in a fast-paced working environment

Ability to work well with others and achieve common goals

Other duties as assigned

Other Requirements

Frequently required to bend, crouch, reach, handle tools

Lift in excess of 50 lbs. of materials

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success

Gerber offers the comprehensive benefits you expect from an industry leader, including :

Annual Paid Time Off (PTO) plans

2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

6 paid holidays annually

Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

401(k) Retirement Plan with company match

Employer Paid Short-Term Disability & Life Insurance

Additional Voluntary Life Insurance

Continuing Education Opportunities

Free Prescription or Non-Prescription Safety Glasses annually

Annual Voluntary Uniform Stipend

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

Compensation Details

HOURLY $15 - $22 / Hour Compensation is commensurate with skill, education and experience.