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Case Manager, VIVA Counseling Program

Case Manager, VIVA Counseling Program

North County LifelineVista, CA, US
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Job Description

Job Description

Case Manager, VIVA Program

About Lifeline Community Services

Lifeline Community Services is a premier nonprofit organization in San Diego County, dedicated to empowering individuals and families to achieve self-reliance and long-term stability. Our diverse service portfolio spans housing, behavioral health, youth development, and anti-human trafficking initiatives, operating across multiple locations.

Position Summary

VIVA Counseling is an outpatient therapy program that is part of North County Lifeline. The Case Manager supports youth and families to access community resources, provide psycho-education, and teach skills to support mental health treatment. The position works closely with clinicians as part of the treatment team. Services are provided in the schools, at the North County Lifeline Clinic, and via Zoom. Lifeline is a non-profit that is well known for fostering a supportive team culture and for being an outstanding place to work and grow. Come join a multi-disciplinary team in a stable and well-respected social service agency, working with youth and families to help them live better lives!

Required Qualifications

  • BA required or equivalent experience
  • Two years of community-based social service or case management experience.
  • Knowledge of North County resources strongly preferred

Responsibilities

  • Provides culturally competent evaluations to identify needs and challenges.
  • Maintains current knowledge of community social service and other resources in North County.
  • Connects youth to community resources and works with parents to access and utilize available supports to promote their child's success in therapy.
  • Provides ongoing case management services via school, home visits and community settings, during the day and early evening. Collaborates with clinicians and parent partners to implement Treatment Plans.
  • Works with youth to build skills that promote their mental health (these include social skills, coping skills, anger management, study skills, job searching skills, and other life skills).
  • Provides psycho-educational groups and support to youth and families.
  • Completes clinical documentation as required by Medi-Cal and Behavioral Health Services contract.
  • Meets billing productivity standards as determined by the contract.
  • Performs outreach activities within the school district and community as designated in county contract objectives.
  • Completes other duties as assigned.
  • Schedule / Compensation

  • FT nonexempt position
  • M-F 40 hours week onsite
  • 21.00- $23.10 Salary will commensurate with experience and education. Differential pay offered for bilingual skills. EEO.
  • Additional Requirement

  • Must have a valid driver's license and reliable transportation with a good driving record.
  • Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed).
  • Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing.
  • About the Company

    North County Lifeline, Inc . is a non-profit human services organization that offers a wide range of services to the people of San Diego County. Our mission is to build self-reliance among youth, individuals and families through problem solving, skill-building and accessible community-based services. We offer flexible work hours and excellent benefits to our employees

    Equal Employment Opportunity Statement

    North County Lifeline DBA Lifeline Community Services ("Lifeline") is steadfast in its commitment to ensuring an inclusive workplace where diversity is celebrated and discrimination is not tolerated. We adhere to all federal, state, and local laws concerning employment discrimination and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

    In California, we extend these protections to include ancestry, medical condition, genetic characteristics, mental or physical disability (including HIV and AIDS), familial status, citizenship, primary language, immigration status, and age (40 and above) among others, recognizing and valuing the diverse backgrounds and perspectives that all individuals bring to our team.

    Lifeline is committed to complying with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA) by providing reasonable accommodations to qualified individuals with disabilities and by ensuring that our employment practices do not discriminate against any individual.

    We believe that diversity fuels innovation and creativity, and we are dedicated to building a team that reflects a variety of backgrounds, perspectives, and skills. Lifeline's success is built on a foundation of respect, integrity, and the collective contributions of all our employees.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Lifeline expressly prohibits any form of workplace harassment based on any of the protected characteristics mentioned above.

    Lifeline's leadership is committed to fostering a culture of diversity and inclusion and ensuring that our employment environment is free from discrimination and harassment. All employees are encouraged to report any instances of discrimination, harassment, or retaliation in violation of this policy to a supervisor, HR representative, or through our reporting hotline.

    By embracing diversity and promoting equality, Lifeline not only complies with all relevant legislation but also creates a richer, more vibrant work environment for all our employees.

    As part of our commitment to ensuring the safety and well-being of our clients and maintaining the integrity of our workplace, North County Lifeline conducts comprehensive background and drug screening processes for all prospective employees. This includes, but is not limited to :

  • Driving Record Check : Verification through the Department of Motor Vehicles (DMV) to ensure a good standing driving record.
  • Employment Verification : Confirmation of your employment history to verify your experiences and qualifications.
  • Reference Checks : Contacting provided references to gain insights into your work ethic, professionalism, and suitability for the role.
  • Tuberculosis (TB) Screening : A TB test to ensure the health and safety of our clients and staff, in line with public health recommendations.
  • Drug Screening : A 10-panel non-DOT drug test to screen for the presence of common illicit substances, ensuring a drug-free workplace.
  • Criminal Background Checks : Comprehensive checks through the Department of Justice (DOJ), FBI, and Child Abuse Index to identify any history that may impact your suitability for employment, particularly in roles involving vulnerable populations.
  • These screenings are a vital part of our hiring process and must be successfully completed for employment eligibility. North County Lifeline is dedicated to fair and responsible hiring practices and ensures that all screenings are conducted in accordance with applicable laws and regulations, respecting the privacy and rights of all candidates. We appreciate your understanding and cooperation in this process, aimed at creating a safe and productive work environment for everyone.

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    Case Manager • Vista, CA, US