Assistant Manager, Specialist Categories

Assistant Manager For Specialist Categories

The Assistant Manager for Specialist Categories role is an exempt supervisory role, responsible for overseeing the development of the Home & Art Receiving, Home & Art Authentication and FJW Authentication teams in partnership with the Supervisor Manager, Manager and other department leaders. The Assistant Manager is expected to adapt to departmental business needs while maintaining a focus on team performance, achieving KPIs, and team development.

What You Get To Do Every Day

• Reports directly into the Manager.
• Responsible for overseeing a team of approximately 10-15 people.
• Conduct both formal and informal feedback conversations to support development of the Team.
• In partnership with the Manager, hold the team accountable for meeting / exceeding department goals and demonstrating company values.
• Work closely with the management team to address training and development opportunities within the team.
• Ensure ramp up goals are met weekly for new hires and authenticators being cross trained.
• Help hold the team accountable to policy and procedure such as time and attendance.
• Communicate company initiatives and critical messages to the Authentication team.
• Maintain a high level of engagement through coaching and motivating the team on a daily basis.
• Responsible for driving team KPI's and team engagement while running the floor.
• Empower others and delegate when able to promote individual growth.
• Build and maintain effective interdepartmental relationships.
• Ensure support functions are adhering to department needs daily.
• Work closely with the management team to drive business strategies that will improve production and department results.
• Manages daily operational tasks according to brand standards.
• Acts as a brand ambassador and advocate for TheRealReal.
• Communicate and report out on team's daily performance.

Scheduling

What You Bring To The Role

Minimum Requirements :

Compensation, Benefits, + Perks

The expected salary range for this role is $66,753.00-$84,318.10. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision.