Membership Specialist

Benefits :

Commission

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Paid time off

Training & development

Wellness resources

Must have sales experience.

Benefits / Perks

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are seeking a Membership Specialist to join the team at our successful gym! As a Membership Specialist, your goal is to increase membership numbers through member referrals, cold calls, and walk-in visits. The ideal candidate has excellent customer service and sales skills, a positive attitude, and a love of fitness.

Responsibilities

• Greet members, guests, and prospective members as they arrive at the gym
• Answer phone calls and assist members
• Communicate with leads and potential members through calls, texts, emails, and in-person meetings
• Provide an excellent onboarding experience
• Assist members with resolving any concerns or complaints

Qualifications

• High school diploma / GED required
• Previous customer service or sales experience
• Proficient in MS Office and other computer programs
• Positive, motivating, and effective interpersonal communication skills
• Excellent organizational and time management skills