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Patient Access Rep

Patient Access Rep

Resurgens OrthopaedicsArlington TX
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Job Type Full-time Description

Why Choose Us? #AOA

  • Collaborative Environment : Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
  • Work-Life Balance : We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
  • Competitive Compensation : Enjoy a competitive salary and benefits package that reflects your skills and dedication.
  • Incredible Culture : Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.

Benefits :

  • Healthcare Options : PPO, HDHP, and Surest plans with a $100 / month tobacco-free discount
  • Dental & Vision Insurance
  • 401(k) with Annual Employer Contributions
  • Additional Coverage : HSA / FSA, short- and long-term disability, life and AD&D, legal assistance, and more
  • Employee Assistance Program (EAP) : Employer-paid support for life’s challenges
  • Generous Paid Time Off : Up to 2 weeks of PTO starting out. (Increases with tenure) 7 paid holidays + 2 floating holidays

    • JOB SUMMARY : Responsible for assisting patients, staff, and providers with the check-in and check-out process. When necessary, responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic.

    RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING :

  • Greets patients and visitors in a prompt, courteous and helpful manner.
  • Checks patients in and out, verifying current information and obtaining up-dated information and paperwork when necessary.
  • Scans patient insurance cards and documentation into the EMR system.
  • Collects the required payment, issues an appropriate receipt, and applies copay or co-insurance payments received to the patient’s account.
  • Balances the charges and fees incurred in the office and prepares the deposit daily.
  • Schedules any follow-up appointments.
  • Helps in answering the back line, screens calls, takes messages, and effectively shares information with patients, their families, and referring physician’s offices.
  • Interacts with clinical staff in order to coordinate patient care and work flow of the clinic.
  • Maintains work area and reception area in a neat and orderly manner at all times.
  • Prints and distributes faxes and mail.

    • Requirements

  • High School diploma / GED or equivalent experience.
  • 1-2 years of Medical Receptionist Experience.
  • 1-2 years of experience with insurance verification
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    Patient Rep • Arlington TX