Loan Services Specialist

Job Type

Full-time

Description

The ideal candidate will be able to work in our Sioux Falls, SD or Willmar, MN office. Will consider a remote work arrangement. Entry level starting wage range is $19 - $23 / hr, negotiable with experience.

Position Summary : Responsible for a variety of duties and tasks relating to servicing of loans. This is an operations position that also includes contact with the customer.

Primary Duties & Responsibilities (90%) :

• Board a variety of new loans to the system and fund proceeds to respective GL's
• Set up automatic payments, ACH and overdraft protection
• Pay PMI, taxes, insurance as needed.
• Releasing collateral upon repayment etc.
• Credit reporting and dispute resolution, Year-end Tax Reporting
• Loan Control Balancing and other GL Reconciliations
• Monitoring daily loan transactions & exceptions using various IQ reports
• Timely and accurate responses to customer and employee questions and requests
• Monthly SBA payment reporting and FSA / USDA semi-annual balance reporting
• Servicing of participated and purchased loans
• Assist tellers / RM's with loan payment applications
• Correspond with sub-servicer when customer issues arise
• Subservicing branch payments and new loan wires
• Gather documents for audits as requested
• Set up and monitor ticklers
• Provide payoff statements
• Assist SAT with coding and tracking of troubled loans and 1099 C Preparation
• MLA and SCRA determinations, coding and tracking

Secondary Duties & Responsibilities (10%) :

Bank Standards :

Disclaimer :

The statements contained in this job description describe the general nature and level of work being performed by the person accepting this role. "Secondary Duties and Responsibilities" are considered incidental or secondary to the overall purpose of the job. This job description does not state or imply the only duties and responsibilities assigned to this job. Employees holding this job will be required to perform any other job-related duties requested by management. All job requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Requirements

Education :

Experience :