Job Description
Job Description
Job Title : ZipTour Office Clerk
Reports To : ZipTour Manager
Rate of Pay : $16.50 per hour
Shift : Full-Time & Part-Time, Seasonal positions
Variable shifts 9 : 00 am – 5 : 00 pm, Must be available weekends and holidays
FLSA Status : Non-Exempt / Hourly
Summary :
Efficiently guide the Sundance guest through the check-in process for the ZipTour ensuring excellent guest service to enhance the Sundance experience.
Key Responsibilities :
- Maintain expert knowledge of ZipTour offerings, pricing, and availability.
- Assist guests with check-in, registration, and rider requirement verification.
- Secure liability waivers with 100% accuracy.
- Efficiently process payments and handle daily revenue transactions.
- Adhere to cash handling procedures and safe access protocols.
- Maintain an organized and professional ZipTour Office.
- Exhibit excellent phone etiquette and warmly greet all guests.
- Communicate effectively with guests and collaborate with other resort departments.
- Support recycling and sustainability initiatives.
Qualifications :
High school diploma or GED; prior office experience preferred.Proficiency in Point of Sale systems, payment processing, and basic computer applications.Strong interpersonal and organizational skills.Ability to lift up to 10 lbs. and perform light physical tasks.Work Environment :
Primarily indoor with exposure to outdoor weather.Moderate noise level and standard office conditions.Benefits :
Employee discounts on dining and resort amenities.Season PassDisclaimer :
This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him / her within legal and ethical parameters and company policy.Job Posted by ApplicantPro