Automotive Parts Counter Associate

Automotive Parts Counter Associate

Location : Bob-Boyd Lincoln – Columbus, OH

About Us

Bob-Boyd Lincoln has been a trusted name in the Columbus area for decades, known for treating both customers and employees with fairness, honesty, and respect.

As a family-owned dealership, we’re committed to delivering excellent service while providing our team with long-term growth opportunities in a professional, team-focused environment.

Position Overview

We’re hiring an experienced Automotive Parts Counter Associate to support our fast-paced service department.

This is not a beginner-level role.

We need someone who can step in and contribute immediately with limited guidance.

The role includes handling the full parts process, assisting customers and technicians, managing inventory, and keeping operations smooth and accurate.

Job Type & Schedule

Job Type : Full-time

Schedule : Monday through Friday, rotating Saturdays

Compensation : $45,000 – $65,000 annually, depending on experience and qualifications

Pay & Benefits

Competitive compensation

Flexible work hours

Health insurance coverage

401(k) retirement plan

Key Responsibilities

Manage day-to-day parts counter operations from start to finish

Work closely with the Parts Manager to source and locate unavailable items

Process and track special orders for customers and technicians

Provide timely and clear updates to customers regarding part availability and ETA

Maintain strong communication with service advisors, technicians, and vendors

Ensure compliance with safety guidelines and internal dealership policies

Qualifications

2+ years of experience in a dealership parts department required

Ford dealership experience strongly preferred

Strong working knowledge of vehicle components and parts systems

Capable of diagnosing part needs and solving issues quickly

Proficient in reading parts diagrams and using parts management software

Comfortable working on your feet and lifting up to 50 pounds

High school diploma or GED required

Detail-oriented, organized, and able to manage multiple tasks under pressure

Professional attitude with a strong team-first mindset

Why Work With Us

Join a well-established, family-owned dealership with a strong reputation

Work alongside a supportive and experienced team

Build a long-term career with training and advancement potential

Represent a respected luxury brand that values quality and professionalism

Equal Opportunity Statement

Bob-Boyd Lincoln is proud to be an Equal Opportunity Employer.

We value diversity and inclusivity and do not discriminate based on race, religion, color, age, sex, national origin, disability, veteran status, sexual orientation, gender identity or expression, or any other status protected under local, state, or federal law.