Operations and Process Specialist

Operations and Process Specialist

Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying compliant with state, federal, and international tax laws. Our growing client list includes 30% of the crypto companies listed on Robinhood. Backed by $26M from leading investors including Blockchain Capital and Naval Ravikant, Toku is scaling rapidly to meet the demand for compliance solutions in the evolving regulatory environment. To learn more, check our website.

About the role

We are looking for a dedicated and detail-oriented Operations and Process Specialist to join our team. In this role, you will focus on supporting key operational tasks, ensuring accuracy, maintaining seamless, and timely processes across our core business operations. The ideal candidate is highly organized, process-driven, and thrives in a collaborative, team-based environment. They will strive to achieve operational excellence and aspire to become a Subject Matter expert (SME) in various operational processes over time.

Responsibilities

• Assist with data entry, system processing, and reconciliation of payslips, token grants, and vesting schedules.
• Perform routine and ad hoc tasks to support the administration of compensation programs.
• Upload and manage critical documents and data across platforms.
• Follow established workflows meticulously to ensure data accuracy and compliance.
• Identify areas for process improvement and collaborate with the team to implement enhancements.
• Work closely with colleagues across various teams to ensure tasks are completed efficiently and meet high standards.
• Provide operational support to the team and help balance workload demands during peak periods.
• Maintain detailed records of tasks, workflows, and updates to ensure consistent and transparent operations.
• Assist in generating periodic reports to track progress and identify process efficiencies.
• Develop expertise in specific operational areas to become a go-to resource for the team.
• Stay up-to-date with tools and best practices to enhance the quality of work over time.

Requirements

Nice to Have

Benefits and Compensation

Toku is an equal opportunity employer, and we are committed to being a diverse team that reflects a broad range of background, thought, and experience. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, status as an individual with a disability, status as protected veteran, or any other legally protected characteristics. Women, minorities, LGBTQ+, and people from underrepresented backgrounds are strongly encouraged to apply.

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