Live Chat Support SpecialistVirtualVocations • Birmingham, Alabama, United States
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Live Chat Support Specialist
VirtualVocations • Birmingham, Alabama, United States
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A company is looking for a Live Chat Support Specialist to provide real-time assistance to clients through online chat platforms.
Key Responsibilities
Respond to customer inquiries and provide accurate information via live chat
Resolve customer issues in a timely and professional manner
Maintain detailed records of customer interactions
Required Qualifications, Training, and Education
High school diploma or equivalent
Previous experience in customer service or support roles
Familiarity with live chat platforms and CRM software
Basic computer skills and proficiency in typing
Ability to remain calm and focused under pressure
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Support Specialist • Birmingham, Alabama, United States
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