Account Manager - Existing ClientsUSA Cyber • Wichita, KS, USA
Account Manager - Existing Clients
USA Cyber • Wichita, KS, USA
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job_description.job_card.job_description2 + years of experience in account management or client success ( preferably for a Business Service Provider , Managed Service Provider (MSP ) or Managed Security Service Provider (MSSP). Solid understanding of IT infrastructure, cloud, and cybersecurity concepts (Microsoft 365, Azure, networking, backups, security stacks, etc.). Strong communication , organization, and relationship-building skills. Ability to manage multiple accounts and priorities with professionalism. Competitive base salary + performance-based incentives. Health, dental, and vision insurance. Paid time off and holidays. Short and Long-Term Disability Professional development and certification support. Growth opportunities within a dynamic, client-focused MSP / MSSP team. Supportive culture that values trust, accountability, and teamwork.
About Us
We're a fast-growing Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) that helps businesses protect, manage, and optimize their IT environments. Our clients rely on us as their long-term IT and cybersecurity partner-helping them operate securely, efficiently, and with confidence.
We're looking for an Account Manager to join our client success team. This role is all about relationships-helping existing clients get the most value from their IT investments while identifying opportunities for growth and improvement.
What You'll Do
- Serve as the main point of contact for a portfolio of existing clients.
- Lead technology business reviews and strategy sessions to align IT and cybersecurity goals with client business priorities.
- Build and maintain strong relationships with client executives, decision-makers, and internal technical teams.
- Track client satisfaction, renewals, and service delivery performance.
- Identify and present opportunities for clients to adopt new technologies , security solutions, or service enhancements.
- Work closely with project, service, and cybersecurity teams to ensure client success.
- Prepare client reports, budgets, and IT roadmaps.
What We're Looking For
Why You'll Love Working Here
Job Posted by ApplicantPro
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Client Account Manager • Wichita, KS, USA
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