Experience Design, Executive Director Infrastructure Platforms

Description

Lead the evolution of user experience in a dynamic tech-driven environment making an enduring impact on customer interactions.

As an Experience Design Specialist Executive Director in Infrastructure Platforms Product Management you will be a professional expert and leader in the field ofexperience design driving the development and implementation of innovative user experiences across multiple products and with significant autonomy and discretion define the standard of quality and oversee service delivery within the User Experience Design group. Your deep expertise in experience design will be instrumental in shaping long-term organizational strategies fundamentally enhancing customer experiences.

Job responsibilities

• Conceptualize and implement user experience strategies for a variety of products and services to align with business needs to foster innovation
• Direct complex end-to-end design projects within or across domains craft service flow diagrams and product features wireframes and interactive prototypes
• Solve intricate design challenges and introduce novel methods to uplift user experiences
• Build and nurture relationships with key stakeholders and champion user-centered design principles ensuring alignment with business goals and objectives
• Collaborate with cross-functional teams to infuse user experience design principles into product development processes and ensure cohesive and inclusive experiences
• Apply the Jobs To Be Done (JTBD) framework to uncover user needs drive product strategy and ensure solutions are rooted in real-world user jobs and outcomes

Work collaboratively across product teams Solution Architects and Infrastructure Platforms partners to develop innovative experiments and solutions that enhance the user experience and eliminate friction

Drive the adoption of these solutions across product teams to increase customer satisfaction. This horizontal role supports product domains enabling best-in-class design practices and fostering a culture of user-centered innovation

Required qualifications capabilities and skills

Preferred qualifications capabilities and skills

Required Experience :

Director

Key Skills

CSS,InVision,Balsamiq,HTML5,Information Architecture,Ux,Usability,Fireworks,User Research,UI,Axure,Experience Design

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 180500 - 260000