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Retail Shift Lead - Albany
Retail Shift Lead - AlbanyPet Food Express • Albany, CA, US
Retail Shift Lead - Albany

Retail Shift Lead - Albany

Pet Food Express • Albany, CA, US
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Lead Sales Consultant

Pet Food Express is the best place to shop for pet supplies and it's all because of the passionate people who work here. Our employees are sales-driven individuals who thrive on helping pet parents find the best products for their furry family members. We don't just sell productswe provide tailored solutions and trusted advice to create a memorable shopping experience. If you have a knack for sales, an eagerness to learn about pet products, and a commitment to gold-star customer service, we'd love to hear from you!

Our Lead Sales Consultants are trusted keyholders who drive sales, store operations, and customer engagement. They guide customers through the ins-and-outs of pet parenthood and coach Sales Associates in delivering exceptional service. They lead by example, inspiring their team to build relationships, recommend products, and support sales goals. Working closely with field leadership, they ensure every customer enjoys a fun, friendly, and informative shopping experience while fostering a motivated, sales-focused team environment.

Responsibilities

On an average day, Lead Sales Consultants :

  • Actively approach and engage with customers.
  • Ask questions to understand customer needs and build lasting relationships.
  • Use the PFE Whole Life Approach to provide tailored recommendations.

Learn & Educate

  • Participate in and lead daily training and continuous educational programs.
  • Stay up-to-date about new products and the pet community.
  • Educate PFE Sales Associates on product benefits.
  • Operate & Maintain

  • Lead PFE Sales Associates through store open and close procedures.
  • Ensure accurate and secure cash handling.
  • Lead the unloading of shipments, restocking, and placement of product.
  • Ensure store displays and visual merchandising are updated.
  • Clean and maintain the store.
  • Maintain an awareness of loss prevention.
  • Support overall store operations.
  • Qualifications

  • A passion for pets and a desire to help pet parents.
  • Minimum 1-year previous leadership and keyholder experience.
  • Eagerness to learn and lots of ambition.
  • Dependable and reliable with strong attendance and punctuality.
  • Ability to work a flexible schedule.
  • Willingness to travel among neighboring stores.
  • Ability to lift, move, and carry up to 35 pounds.
  • Ability to climb and balance using a ladder and / or step stool.
  • Ability to continuously stand, walk, bend, stretch and engage in repetitive motions.
  • PFE Perks

  • Grow with us : Many potential career paths and options for advancement within the company.
  • Continued Learning : A focus on your development and leadership training.
  • Generous in-store employee discount that extends to your family.
  • Benefits : All employees are eligible to participate in a number of Company-sponsored benefits.
  • FT employees are eligible for PTO, Health coverage, FSA options, dental, and vision insurance.
  • Plan for the future : 401k with employer match.
  • Bring your well-behaved pet to work.
  • Opportunities to make an impact in the community.
  • The salary for this position is expected to be $20.25 per hour. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate's actual skills and experience, and budget constraints.

    Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day. For applicants in our San Francisco, or Los Angeles locations : Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

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    Retail Lead • Albany, CA, US

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