On-Call Professional (Digital Media And Public Information Assistant)

Performs specialized technical work in the development and ongoing maintenance of Palm Beach County Fire Rescue’s (PBCFR) digital media presence through publications, including but not limited to social media, graphics, and website content according to PBCFR standards. Work is reviewed by the supervisor through conferences, written reports, and results obtained. Assist the employees in the Public Information Office with daily duties of archiving, record keeping, report generating, and publications. Responsible for : creating graphics for the electronic fire station communication boards, social media, print materials, etc.; collecting and categorizing social media analytics for market and performance indicators; monitoring social media public comments; assisting with general office duties, including scheduling, planning and organizing projects and campaigns; collecting photos and event content for compilation of the annual report and the yearbook; assisting the Event Planning Team with the production of large-scale Fire Department events; collecting and archiving important news stories and videos; updating of the internal and external websites, YouTube channels, and other communications mediums that require changes under the direction and supervision of the Public Information Office (PIO).

QUALIFICATIONS :

Bachelor’s Degree in Public Affairs, Communications, Advertisement / Marketing, Social Media, Public Relations, Journalism, or related field; minimum of three (3) years of experience in public relations work. Equivalencies : Unrelated Bachelor’s Degree and four (4) years of related experience; related Associate’s Degree and five (5) years of related experience; unrelated Associate’s Degree and six (6) years of related experience; graduation from high school or an equivalent recognized certification and seven (7) years of related experience.