Partner Operations Manager

About the Role

Zip Security is seeking a highly organized and relationship-driven Partner Operations Manager to support our existing channel and referral partners. This role will report into the Director of Channel Partnerships. In this position, you will ensure that partners remain engaged, supported, and aligned with Zips marketing and growth priorities.

Youll work closely with Marketing, Sales, and Leadership to coordinate partner communications, maintain our partner content and event calendars, and ensure ongoing execution of key partner programs.

This is a great opportunity for someone who enjoys working cross-functionally, managing multiple moving pieces, and keeping partners happy and informed.

Responsibilities

Serve as a primary point of contact for day-to-day partner needs and communications during the coverage period.

Ensure each key partner has a clear internal contact for escalations or special requests.

Maintain visibility into partner activity, upcoming deliverables, and shared initiatives including planning and scheduling of partner co-marketing initiatives (e.g., webinars, case studies, lead magnets).

In conjunction with Marketing, coordinate updates for the monthly Partner Newsletter and manage the Partner Webinar Calendar to ensure webinars are scheduled ahead of time with promotion plan in place.

Communicate status updates and key partner developments to internal stakeholders (Marketing, Sales, Leadership).

Qualifications

35 years of experience in partner management, channel marketing, or program operations (B2B SaaS experience a plus).

Excellent project management and organizational skills.

Strong communication skills and comfort working cross-functionally across teams.

Experience managing co-marketing initiatives such as webinars, newsletters, or case studies.

Proactive, detail-oriented, and comfortable working independently.

Company

Enterprise cybersecurity is broken. Current annual cybersecurity spending is roughly $150B, with most enterprises spending heavily to deploy, manage, and configure 100s of different tools for marginal security benefit. At Zip, our goal is to build software that makes enterprise cybersecurity reasonable to reduce bloat by bundling and configuring opinionated security tooling, synchronizing everything from device management to application security under one central pane of glass.

Multiple companies with security offerings from Google to Jamf are now releasing APIs that allow automated management, and with new government efforts to publish data on the global security risk landscape, theres a unique opportunity to be the first in the market to properly integrate and build a full-stack, opinionated, enterprise security company. At Zip, youll be at the cutting edge of security, working with some of the worlds most important companies to effortlessly secure their people, software, and data.

Our Values

We want our employees learn, grow, and have career satisfaction

We want to create a successful company but not at the cost of culture. At Zip, we value each other, and want to create a culture where our people are not only working in a fast-paced, challenging, environment but are also (and more importantly) happy, learning, and able to contribute. We value succeeding as a collective.

We are a high autonomy, high trust organization that prioritizes thoughtful communication

No one likes being micromanaged. At Zip, we value autonomy and trust our employees to get the job done. We add communication here to emphasize that high autonomy and high trust doesnt mean no support. At Zip supporting our employees and creating a great culture is a top priority. Thoughtful communication in tandem with high ownership is key to not just building a successful culture, but also external collaboration with customers and internal teams.

We value transparency, equity, and empathy.

Honest, empathetic feedback is kind. It gives your co-workers the opportunity to grow and become the best versions of themselves. At Zip, we value frequent, well-structured, fair feedback feedback that directly relates activities to outcomes, and allows us all to move forward together, better.

We want to move fast, be flexible, but not break things :

Were a start-up : we need to move fast, and be able to pivot at a moments notice. But we dont want to break things, and want to balance being fast with being thoughtful and intentional about how we build our software.

We value balance

Whether its work / life balance or moving fast / building right balance, understanding the tradeoffs in a start-up and making sure to strike the right balance is necessary. We continuously evaluate our decisions in a data-driven way, and aim to make sure were always getting better.

We assume best intentions

We're a team working together to make enterprise cybersecurity easy. We'll face hard problems together, and assuming best intentions of coworkers is of utmost importance to building a great culture.