The primary function of the Lead Administrative Assistant is to assist Shoreline Wellness Center and Shoreline Wellness Behavioral Health Clinic staff in coordinating client care. The Lead Administrative Assistant will facilitate the coordination of client mental health treatment with the interdisciplinary team and provide support to administrative and clinical staff.
- Potential to become a full-time position, job advancement, and promotion.
Job Duties :
Schedule, reschedule, and cancel client appointmentsTriage telephone calls from new, existing, and former clients, as well as providers and community organizationsMonitor clinician caseloads and availabilityHelp train and set up new employees / interns in the administrative officeReview and fax requested medical recordsCheck voicemail boxes and follow up with clients, providers, etc.Assist in verifying patient insurance and eligibilityPromote administrative policies to ensure the quality of careDemonstrate excellent customer service in all interactionsOther duties as assignedJob Requirements :
Proficiency in using computers and programs including Google Suite, Microsoft Suite, Electronic Health Records (EHR) systemExcellent customer service and problem-solving skillsKnowledge of HIPAA and Mandated Reporter clausesExcellent written and oral communication skillsStrong organizational skillsClinical skills preferredIdeal candidate will have experience working in behavioral health settings and / or a Bachelor's degree in Psychology / Social Work / Sociology.Job Type : Part-time, Monday through Friday 4 day shifts 9 AM -2 PM and 1 evening shift 2 PM -8 PM In- Person
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