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IT Manager (WSD)

IT Manager (WSD)

Foxconn Industrial Internet - FIIHouston, TX, US
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Job Description

Job Description

The IT Manager is responsible for leading the IT department and supporting internal operations. This includes :

  • Collaborating with department heads to assess technology needs.
  • Coordinating the installation of hardware and software systems.
  • Managing vendor relationships for the procurement of IT equipment such as routers, circuit boards, and computer systems.
  • Ensuring the stability, security, and efficiency of the IT infrastructure across the organization.

Key Responsibilities

  • Develop and implement troubleshooting strategies to minimize system downtime and maintenance costs.
  • Design and execute software upgrade plans aligned with company requirements.
  • Create and maintain disaster recovery and business continuity plans.
  • Monitor emerging IT infrastructure technologies and report relevant updates to the executive team.
  • Collaborate with other department managers to support company growth through IT planning.
  • Conduct regular meetings with supervisors and staff to evaluate system needs and improvements.
  • Create, maintain, and update IT documentation, including policies, procedures, and forms.
  • Maintain accurate and current cybersecurity policies; revise and update as needed.

    • Requirements

    Education

  • Bachelor’s Degree in Computer Science, Information Technology, or a related field.

    • Technical Skills

  • Proficient in data backup and recovery strategies.
  • Strong understanding of Active Directory structures and administration.
  • Experience with ITSM (IT Service Management) and ITMS (IT Management Systems).
  • Familiarity with ISO standards (ISO 9000, 14000, 27000).
  • In-depth knowledge of IT best practices, policies, and compliance regulations.
  • Solid understanding of programming concepts, digital security, and computer science fundamentals.
  • Expertise in client / server technologies and network architecture.
  • Strong project management skills, including planning, time management, and prioritization.

    • Personal Attributes

  • High sense of urgency and ownership.
  • Excellent attention to detail.
  • Strong interpersonal and customer service skills.
  • Effective leadership and conflict resolution abilities.
  • Excellent communication skills—written, verbal, and active listening.
  • Critical thinking and decision-making capabilities.

    • Security

  • A Non-Disclosure Agreement (NDA) must be signed at the time of contract execution.

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