Client Relations Account Manager
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We're looking for a Client Relations Account Manager to be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight, and service delivery.
What you'll own as the Bank Channel Marketing Director :
- Bank partner relationships : Build trusted relationships with bank partner leaders, Worldpay GMs, and business management teams; understand partner's business segments and growth goals to ensure success.
- Marketing revenue : Introduce key marketing initiatives that align with business goals and meet marketing acquisition ACV targets and retention objectives.
- Marketing plan development : Develop and implement a comprehensive marketing plan that enables bank partners to scale and achieve exponential growth.
- Content and creative management : Collaborate with internal teams to design and implement high-quality, relevant content for plan initiatives. You will work with creative services and other internal teams (Creative, Marketo, Workfront, Digital, Reporting) to complete all required deliverables including content, branding, landing pages, lead forms, campaign codes, goals, reporting processes, and engagement assets. Understand and document approved bank branding elements and acquire all bank approvals as required.
- Performance analysis : Monitor and analyze marketing performance metrics to gauge effectiveness; have the flexibility and willingness to pivot plans quickly, when necessary.
- Team collaboration : Be an active contributor to the overall MSFI Marketing strategic plan; work with members of the team to ensure delivery and success.
What you'll bring :
Knowledge of Merchant business and experience with partner marketingProven history of supporting cross-functional relationships at all levels; able to address critical cross-functional barriersKnowledge of marketing best practices, product tools, and methodologies; an eye for creative best practicesExcellent verbal and written communication skills to audiences of various levels in the organization and directly with the customer, e.g., executive, management, individual contributorsProficiency in problem solving and time management skills managing multiple deadlinesKnowledge and / or experience of Workfront or similar marketing project systemHistory of delivering high-quality results and a willingness to challenge the status quoAbout the team
To learn more about our winning teams, check out our world-class teams that own it every day.
What makes a Worldpayer?
It's simple : Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $150,300.00-$226,950.00. This range reflects what we reasonably expect to offer based on the role's responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate's experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your loc