Investor Relations Associate (New York)

Looking for the next step!

Investor Services Coordinator is a detail-oriented and self-motivated individual who assists with the day-to-day operations of the team, which is charged with managing all communications to our investors. This client-facing role primarily focuses on reviewing and routing a large number of inbound email requests; assisting with tracking those requests to completion, and the proper maintenance of our contact management system.

Responsibilities

• Email Management. Own and monitor their verticals email inbox; Monitor and route inbound mail and email and help as needed to ensure timely and accurate response to requests.
• Contact Management System. Ownership of and responsibility for maintaining our contacts database of 10,000+ contacts, updating database information per investor requests following compliance rules for data changes and documentation.
• Investor Reporting Portal User Assistance. Provide user support to our investors for our investor reporting portal, including on how to log in and navigate our websites, and granting access for new users.
• Investor Communication Distribution. Post all investor communications to the investor reporting portal and send appropriate notifications.
• Collection of Investor Documentation and Data. Ensure all documentation is complete and accurate records are maintained for tax and compliance purposes.

Qualifications

Required Skills

Preferred Skills