Pediatric Billing Coordinator

beBrightOmaha, NE, US

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Job Description

Pediatric Billing Coordinator

Location : Camp Smile Nebraska

Reports To : beBright Centralized RCM / Pediatric RCM Manager

Employment Type : Full-Time, In-Office

Who We Are Looking For

We are seeking a Pediatric Billing Coordinator who thrives at the intersection of patient care and financial communication. This role requires a professional who is both comfortable and compassionate when discussing costs associated with treatment, including previous balances, and who brings a strong background in healthcare billing and insurance.

The ideal candidate will be highly organized, detail-oriented, and confident speaking with patients and families about financial matters in a clear, empathetic, and informative way. They will be physically based in the office but will report directly to beBright’s Pediatric RCM Manager.

Key Responsibilities

Proactively discuss pre-treatment estimates and payment options with patients and families via phone, email, and in person ahead of treatment including general anesthesia cases.
Review prior balances with patients, providing clear and accurate breakdowns of charges
Submit and follow up on pre-authorizations for treatment
Verify insurance benefits, including in-network vs. out-of-network coverage, benefit breakdowns, and applicable fee schedules
Assist in follow-up for unscheduled treatment, helping patients navigate next steps
Serve as a knowledgeable point of contact for questions related to insurance claims, billing statements, and account ledgers

Qualifications

Minimum 2 years of experience in healthcare or dental billing required

Strong understanding of insurance processes, benefit verification, and electronic claims submission

Demonstrated ability to read and interpret patient ledgers and explain account balances to patients clearly

Experience discussing sensitive financial matters with empathy and professionalism

Comfortable working both independently and as part of a collaborative team

High level of proficiency with dental Practice Management Systems, including Eaglesoft and Carestack

Excellent verbal and written communication skills

Highly organized with exceptional attention to detail

Preferred Background

Prior experience in dental or pediatric healthcare settings

Familiarity with RCM processes and centralized billing workflows

This is an exciting opportunity to be a crucial liaison between patients and our clinical and billing teams. If you’re passionate about patient care and have the technical expertise to support families through the financial aspects of treatment, we want to hear from you.

beBright participates in E-Verify.

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