Portuguese Speaking Customer Service for Energy (Oil & Gas) industry

Portuguese Speaking Customer Service Representative

Patrique Mercier Recruitment, the leading agency for candidates seeking employment in their native language abroad, is excited to present a unique opportunity for Portuguese speakers in the consumer services sector. We specialize in connecting skilled candidates with top employers in various industries, including energy, automotive, healthcare, and more. Our dedication to matching the right talent with the right opportunities ensures that you can find your dream job outside your home country. We are currently seeking a Portuguese Speaking Customer Service Representative to join our client in the Energy (Oil & Gas) industry. This role is pivotal in providing exceptional customer service and support to Portuguese-speaking clients, ensuring they receive comprehensive assistance with their inquiries, concerns, and account management. If you have a passion for customer service and a desire to work in an exciting and dynamic sector, this opportunity is perfect for you. Join us in our mission to connect talented individuals with extraordinary career opportunities across the globe.

Responsibilities

• Provide outstanding customer service to Portuguese-speaking clients in the energy sector.
• Respond efficiently to customer inquiries via phone, email, and chat.
• Resolve customer issues and complaints in a timely and effective manner.
• Assist clients with account management and product-related questions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer service processes.
• Stay updated on energy industry trends and product knowledge to better assist clients.