Certified Medical Assistant

Certified Medical Assistant

PHMC is proud to be a leader in public health.

SERVICE AREA : Health Services

CLINIC : PHMC Health Connection

ROLE TYPE : Full-Time

MISSION STATEMENT : Our mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence within a healthy fiscal environment.

JOB OVERVIEW :

The Medical Assistant performs a wide variety of duties and responsibilities, emphasizing quality of care and customer service. The MA collaborates with all clinical services staff to support direct patient care, demonstrating flexibility and a positive attitude. Patients are the key priority in this position, requiring the MA to serve as a point of contact in an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, exercising discretion, diplomacy, and tact in patient / staff interactions. The MA communicates immediate concerns regarding patient interaction to the Lead MA. The MA reports to the Practice Manager.

ESSENTIAL RESPONSIBILITIES :

• Triage patients, including blood pressure, weight, height, pulse, and temperature.
• Administer injections, immunizations, and venipuncture according to orders in the EHR for adults and children.
• Collection of lab specimens.
• EKG if needed.
• Responsible for reporting to other sites as needed.
• Responsible for all front desk functions in a primary care setting.
• Schedule appointments.
• Schedule specialty and ancillary appointments.
• Answer phones.
• Responsible for patient registration data entry.
• Verify insurance.
• Daily batching of encounter forms.
• Follow up for reports from specialists.
• Assist providers and clinical staff as needed.
• Assist patients as needed.
• Review patients' charts and encounter forms for completion.
• Scan reports to the EHR and distribute.
• Ensure that prescription refill and voicemails are retrieved daily.
• Extensive medical terminology.
• Report Incidents as they occur.
• Complete assigned training as required.
• Utilize CPR skills if necessary.
• Translate using Spanish (if bilingual).
• Other duties as assigned.

PHMC COMPLIANCE RESPONSIBILITIES :

JOB REQUIREMENTS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Certifications :

Experience :

Skills :

PHMC is an Equal Opportunity and E-Verify Employer.