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Ramp Operations Manager - Birmingham

Ramp Operations Manager - Birmingham

Jet2.comBirmingham, AL, United States
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Job Description :

At  Jet2.com  a nd  Jet2holidays  we are all  Customer Helpers  responsible for creating memories and ensuring our customers  Have a Lovely Holiday .

We now have a great opportunity for a  Ramp Operations Manager  to join our Ground Operations Team at  Birmingham Airport.

What will you do as a Ramp Operations Manager?

  • Manage the Ramp Duty Management team  and lead the wider Dispatch, Ramp & Baggage Teams  at the airport
  • Be  accountable for the achievement of the  On Time Performance  of our flights
  • Run the airside operation in accordance with legal and Company requirements
  • Work closely with our  service providers, airport, and head office colleagues  to ensure high standards of service  delivery and cost management
  • Support and develop your Duty Management teams, including all aspects o f people management  and development
  • Play a pivotal role as an ambassador of our safety-first culture , making sure your Team drive the culture through every aspect of their work
  • Work closely with our   Station Manager  and  Front of House Management team  to deliver an efficient and friendly service that meets the needs of our customers and promotes our  brand values.

This is a varied and fulfilling role with significant people and operational responsibility and will play a vital part in ensuring we achieve our On Time Performance, Safety and Customer Satisfaction targets as we are always on hand to help our customers. This role is available on a  40 hour per week   basis. Working hours are Monday – Friday with  flexibility   to support the operation as required.

We offer our valued Ramp Operations Manager colleagues a range of benefits including :

  • Excellent salary plus annual pay review
  • Management Bonus Scheme
  • Free Car Parking
  • Contributory pension scheme
  • 3 x Salary Life Assurance
  • 34 days holiday entitlement per annum (pro rata dependent upon contracted hours)
  • Cycle to Work Scheme
  • Career progression opportunities
  • Employee Assistance Programme including professional counselling
  • Colleague discounts on  Jet2holidays  and  Jet2.com  holidays and flights
  • Recommend a Friend scheme (£250 for successful referrals)
  • Many retail discounts on travel and leisure, health, & wellbeing, eating out, shopping & lifestyle
  • What Skills & Experience will you need?

    You will :

  • Have a proven track record of  managing large, multifunctional team s, ideally including Duty Manager level,  in a fast-paced  Airside environment
  • Will have the  ability to show  flexibility  a nd forward thinking  in  challenging operational situations
  • Be an  inspirational leader , who is committed to the  development  of others and who shares our  passion  for delivering the highest standards in  customer service  and  safety
  • Strong  operational  experience within an  airport environment  is essential for this role
  • Have excellent  communication skills  with exposure to managing and / building relationships with  service providers  and  senior stakeholders
  • At  Jet2.com  we believe in creating memories for our customers and a rewarding career for our employees, so apply today to become a part of our awarding winning team!

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    Operation Manager • Birmingham, AL, United States