Customer Support Quality LeadVirtualVocations • Kissimmee, Florida, United States
Customer Support Quality Lead
VirtualVocations • Kissimmee, Florida, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Support Quality Lead to enhance customer support interactions.
Key Responsibilities
Establish and improve a QA program for evaluating agent performance across support channels
Analyze quality data to identify trends and opportunities for improvement
Collaborate with cross-functional teams to integrate quality feedback into product and process updates
Required Qualifications
3+ years of experience in Quality, Voice of Customer, or Learning & Development in a support or operations environment
Experience analyzing performance metrics and translating insights into actionable plans
Knowledge of quality assurance methodologies in customer support
Familiarity with support platforms like Salesforce Service Cloud or Zendesk
Experience with e-learning platforms or QA software tools is a plus
serp_jobs.job_alerts.create_a_job
Quality Lead • Kissimmee, Florida, United States
Job_description.internal_linking.related_jobs A company is looking for a Customer and Technical Support Consultant - Bilingual.Key Responsibilities Instruct customers on the use of in-house diagnostic analyzers Coordinate and assist with eq...serp_jobs.internal_linking.show_more 
Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...serp_jobs.internal_linking.show_more Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...serp_jobs.internal_linking.show_more A company is looking for a Bilingual Associate Customer Support Technician.Key Responsibilities Answer real-time customer inquiries via phone, email, or chat regarding software issues Triage and...serp_jobs.internal_linking.show_more 
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...serp_jobs.internal_linking.show_more A company is looking for a Customer Support Specialist to enhance customer experience by providing technical support and engineering solutions.
Key Responsibilities Triaging customer issues and de...serp_jobs.internal_linking.show_more A company is looking for a Freelance Customer Support Representative for US hours.Key Responsibilities Triage, answer, and solve incoming customer requests Investigate and troubleshoot problems ...serp_jobs.internal_linking.show_more A company is looking for a Customer Service Representative (Remote).Key Responsibilities : Respond to customer support tickets and resolve issues related to existing orders Manage high-volume pho...serp_jobs.internal_linking.show_more A company is looking for a Member Support Advisor who is customer-oriented and passionate about enhancing the customer experience.
Key Responsibilities : Handle inbound and outbound customer querie...serp_jobs.internal_linking.show_more A company is looking for a Customer Support Agent (Seasonal Position).Key Responsibilities Provide excellent phone support to customers Follow up with customers regarding their questions or requ...serp_jobs.internal_linking.show_more Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...serp_jobs.internal_linking.show_more Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...serp_jobs.internal_linking.show_more )
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...serp_jobs.internal_linking.show_more Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...serp_jobs.internal_linking.show_more Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...serp_jobs.internal_linking.show_more 
Danish Speaking Customer Support Representative.Join Our Creative Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Danish Speaking Customer Support representa...serp_jobs.internal_linking.show_more A company is looking for a Supplier Success Professional (Customer Support) - Bilingual French / English.Key Responsibilities Provide professional support to all customers and assist them in naviga...serp_jobs.internal_linking.show_more Swedish-Speaking Automotive Customer Adviser.Patrique Mercier Recruitment ES is excited to present a remarkable opportunity for Swedish-speaking individuals to join a leading automotive company as ...serp_jobs.internal_linking.show_more
Bilingual Customer Support Consultant
VirtualVocations • Kissimmee, Florida, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Remote Content QA Reviewer
Outlier • St. Cloud, FL, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Remote Text Quality Evaluator
Outlier • Kissimmee, FL, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Bilingual Customer Support Technician
VirtualVocations • Kissimmee, Florida, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Tech Support Specialist
Optum • Kissimmee, FL, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support Engineer
VirtualVocations • Kissimmee, Florida, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support Representative
VirtualVocations • Kissimmee, Florida, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Remote Customer Support Specialist
VirtualVocations • Kissimmee, Florida, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support Advisor
VirtualVocations • Kissimmee, Florida, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Seasonal Customer Support Agent
VirtualVocations • Kissimmee, Florida, United States
serp_jobs.job_card.temporary
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Work From Home -Remote Content QA Reviewer
Outlier • Kissimmee, FL, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
AI Trainer -Remote Content QA Reviewer
Outlier • St. Cloud, FL, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Store Support
Home Depot (Retail) • Kissimmee, FL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Remote AI Content Reviewer
Outlier • Kissimmee, FL, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Work From Home -Remote Text Quality Evaluator
Outlier • St. Cloud, FL, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Danish Speaking Customer Support for Online Streaming Service
Patrique Mercier Recruitment • Kissimmee, FL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Bilingual Customer Support Specialist
VirtualVocations • Kissimmee, Florida, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Swedish Speaking Automotive Customer Adviser
Patrique Mercier Recruitment • Kissimmee, FL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted