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Operations Manager

Operations Manager

U.S. BancorpDenver, CO, US
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Job Description

Directly and through staff, manages and coordinates the operational activities for a team of Commercial Banking Client Representatives supporting Warehouse Lending. Ensures quality service and effective operations support for all assigned internal and external customers. Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees. Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility. Participates in the review and improvement of operational systems and procedures relevant to assigned units.

Basic Qualifications

  • Bachelor's degree, or equivalent work experience
  • Typically three or more years of relevant experience

Preferred Skills / Experience

  • Thorough knowledge of operational functions, systems, procedures, various products and / or services supported by the assigned area(s)
  • Understanding of applicable Federal and State laws and regulations
  • Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable
  • Good organizational skills
  • Well-developed customer relations skills
  • Excellent interpersonal and verbal and written communication skills
  • Excellent demonstration of leadership skills
  • Ability to manage multiple tasks
  • Experience with Warehouse Lending or Mortgage Operations

    • Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

    • U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $75,905.00 - $89,300.00

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    Operation Manager • Denver, CO, US