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Customer Service Representative

Customer Service Representative

Bath Tune-UpCharleston, SC, US
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Customer Service Representative

Bath Tune-Up is growing at an exciting pace! We're seeking dedicated team members to join our team with the mission of completing extraordinary bathroom remodeling projects. We are seeking career minded professionals who are willing to learn new techniques and are looking for a stable, well-paying career.

We Offer :

  • Flexible Schedule : This could be part-time or full-time. You create your schedule.
  • Competitive Compensation : Generous commission and bonus opportunities.
  • Paid Training and Development : We will provide continuous design training so you are well-prepared to help our customers.
  • Additional Perks : Uniform, swag, consultant of the month incentives, employee referral incentives.
  • Open Door Policy : Speak to the owner at any time. We want you to feel comfortable working in a non-toxic environment.
  • Additional Benefits!

As our Customer Service Representative, you will work with our sales and installation teams to help coordinate projects, facilitate an amazing client experience, and generate reviews, referrals, and cross-sales.

Duties and Responsibilities :

  • Maintain accurate records using CRM software.
  • Work with Project Manager and franchise owner to prepare and organize documentation for project records.
  • Track and schedule project timelines.
  • Place and submit orders from suppliers.
  • Work collaboratively with a team.
  • Answer incoming calls and input, schedule appointments, track and maintain prospects
  • Check orders as they arrive for damage and accuracy, sign for deliveries, and assist Project Manager, franchise owner, and other team members.

    • Qualifications :

  • Computer and smartphone proficient.
  • Proficient with Microsoft Office including Word, Excel, and Outlook.
  • Highly motivated and dependable.
  • Organized with a strong attention to detail.
  • Resourceful and willing to learn new computer programs.

    • Ideal Candidates :

  • Have a strong attention to detail and are optimistic, enthusiastic, and friendly.
  • Are innovative and prefer working in unconventional ways or on tasks that require creativity.

    • Why join the Bath Tune-Up team?

    We offer substantial training and lucrative compensation for those willing to work inside of a process, keep a sharp eye for detail, remodel the expectations of our clients, and work hard. Bath Tune-Up is a high-quality company, and we offer steady work and performance pay. Ongoing training with growth opportunities, if desired.

    Compensation : $22.50 per hour

    Bath Tune-Up Makes Homes Better

    Bath Tune-Up is a bathroom design and remodeling franchise system of dedicated professionals across the US & Canada with team members who go the extra mile to leave their clients' bathroom spaces even better than they found them. We specialize in full-service bathroom remodels, from a shower or tub install to complete renovation. Our team strives to minimalize the stress and overwhelm by handling all of the details, assisting with design ideas via our collection palettes, and providing a remarkable experience through our Customer Trustpoints.

    Find yourself a great career opportunity and join our growing team!

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    Customer Service Representative • Charleston, SC, US