Uploading Specialist

Job Title : Uploading Specialist

Location : Houston, TX

Duration : 06 Months (Temp to Perm)

Shift : 10 : 30 AM - 07 : 00 PM

Pay Rate : $16.00- $18.00 / hr on W2 All Inclusive

Job Description :

• A International company, is growing a team of passionate people dedicated to making a difference in advancing patient care in the cardiac monitoring space. We aim to create a positive culture among the Tech Support team and across the organization as we continue to enhance its cardiac monitoring offering. Currently, we are looking for an Upload Specialist to join our team in Houston, TX who is passionate about digital health and helping cardiac patients via our innovative remote-monitoring body sensor technologies. The right individual will join a dynamic and fast-paced environment and will work with cross-functional teams to support innovative cardiac monitoring products, develop and implement new products and services, and drive market adoption of s offering as the new standard of care in cardiac monitoring.
• The Upload Specialist team, a subset of the Customer Experience organization, is responsible for uploading all heart monitor and patient data into our software portals and for processing and storing all hardware products on-site. This role is also expected to perform customer service functions, including but not limited to the addressing of all inbound calls and e-mails with the intent of prioritizing, resolving, or redirecting inquiries to ensure the satisfaction of customers.
• This role will report to the Customer Experience Manager at our office in Houston, TX.

Duties and Responsibilities :

Minimum Qualifications / Education for this role :