Telephone Operator

Job Summary and Responsibilities

All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner. Under the supervision of the Supervisor-Communications, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls : performs various hospital communications duties such as overhead paging, pager paging and annunciation of emergency codes.

Job Requirements

• Minimum of one (1) year experience in a hospital environment using a PBX switchboard and have a well-modulated voice with clear and accurate pronunciation providing customer service and activation of codes.
• High school diploma required.
• Bilingual Skills required (English / Spanish).
• Computer knowledge required. Must be able to demonstrate proficiency in Microsoft Office Suite.

This position is represented by SEIU.

Where You'll Work

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center, the Los Angeles Center for Womens Health, obstetrics and pediatric services, and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health, one of the nations five largest health care systems. Visit / socal / locations / californiahospital for more information.