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Customer Service Representative / Data Entry

Customer Service Representative / Data Entry

NEXGENSCorona, CA, US
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We are seeking a highly organized and detail-oriented Bilingual Data Entry Specialist to join our team.

The ideal candidate will possess excellent communication skills in [Specify Required Languages] and have experience working with Warehouse Management Systems (WMS) and Microsoft Excel.

This role requires efficiency, accuracy, and the ability to multitask in a fast-paced environment.

Key Responsibilities :

  • Accurately input, update, and maintain data in company systems, including WMS and Excel.
  • Generate reports, analyze data, and ensure data integrity across platforms.
  • Verify and cross-check data for accuracy and consistency.
  • Collaborate with warehouse and operations teams to ensure seamless communication and data flow.
  • Perform routine audits of data to ensure quality and resolve discrepancies promptly.
  • Manage and prioritize multiple tasks while meeting deadlines.
  • Communicate effectively with internal and external stakeholders in both languages (English / Spanish) Assist with administrative tasks and other duties as assigned.

Requirements :

  • High school diploma or equivalent; additional education or certifications are a plus.
  • Proficiency in Microsoft Excel (e.g., formulas, pivot tables, data analysis) and familiarity with WMS.
  • Bilingual proficiency in SPANISH (oral and written).
  • Strong attention to detail and organizational skills.
  • Ability to work independently and collaboratively in a team environment.
  • Excellent problem-solving and communication skills.
  • Prior experience in data entry or warehouse operations is preferred.
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    Customer Service Representative • Corona, CA, US