HostHostess Sorpana Rooftop Cucina Part-Time

Join Our Team as a Host / Hostess at Soprana Rooftop Cucina located atop the Embassy Suites by Hilton Asheville Downtown !

At Parks Hospitality Group we are looking for a friendly and organized Host / Hostess to join our Food & Beverage this role you will provide a warm and welcoming experience for guests ensuring smooth operations by managing seating arrangements and assisting with guest inquiries. Your role is crucial in delivering exceptional customer service and ensuring guest satisfaction.

What Youll Do :

• Greet guests warmly upon arrival and escort them to their tables in a timely manner.
• Manage seating arrangements reservations and waitlists to optimize table turnover and guest satisfaction.
• Communicate with guests to accommodate seating preferences and special requests.
• Answer guest inquiries about menu items specials and restaurant policies knowledgeably and courteously.
• Monitor dining areas for cleanliness organization and adherence to safety standards.
• Collaborate with servers and kitchen staff to ensure seamless guest service.
• Assist with resetting tables and providing additional support during busy periods.
• Handle guest feedback and complaints professionally escalating issues to management when necessary.
• Follow hotel and restaurant policies including compliance with cash handling procedures.

What Youll Need :

Why Youll Love Working Here :

About Us :

At Parks Hospitality Group we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Location :

Soprana Rooftop Cucina Embassy Suites by Hilton Asheville Downtown 192 Haywood Street Asheville NC 28801

Key Skills

Bidding,Apps,Benefits,Corporate Recruitment,Android Development

Employment Type : Part-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 18 - 20