Insurance AgentIndependence Pet Group • New Haven, CT, US
serp_jobs.error_messages.no_longer_accepting
Insurance Agent
Independence Pet Group • New Haven, CT, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionAnalyze, research, and resolve problems and discrepancies for member accounts. Cross-train and provide assistance to team members as needed, contributing to overall team effectiveness. Maintain product knowledge and awareness of customer service policies and / or store policies. Ensure understanding and compliance with federal and state regulations. Participate in solution innovation, sales, and retention efforts with current and new clients. Perform other duties and responsibilities as assigned. Must have and maintain a Property & Casualty License or obtain within 45 days of hire. Respond to inbound support issues, utilizing prepared Question & Answer documents to resolve simple complaints and answer general customer inquiries. Work independently under limited supervision for routine situations. Provide assistance and training to team members and colleagues as needed. Manage routine customer inquiries with limited supervision and escalate more complex issues when necessary. Continue to develop skills in a structured yet flexible environment. Minimum 2 years of relevant experience in customer service, call center, or a similar field. No formal education requirement. Comprehensive full medical, dental and vision Insurance Basic Life Insurance at no cost to the employee Company paid short-term and long-term disability 12 weeks of 100% paid Parental Leave Health Savings Account (HSA) Flexible Spending Accounts (FSA) Retirement savings plan Personal Paid Time Off Paid holidays and company-wide Wellness Day off Paid time off to volunteer at nonprofit organizations Pet friendly office environment Commuter Benefits Group Pet Insurance On the job training and skills development Employee Assistance Program (EAP)
Insurance Agent- Service Agent
Established in 2021, Independence Pet Holdings (IPH) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach includes our own insurance carrier, insurance brands and partner brands.
Independence Pet Group (IPG), a subsidiary of IPH, is one of North America's largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.
Job Summary
IPG is seeking an Insurance Agent- Service Agent to be responsible for assisting customers by providing information about products and / or services, answering questions, and resolving problems and issues in a timely and professional manner.
Job Location : Remote
Main Responsibilities
Customer Interaction & Inquiry Management :
- Respond to internal and external inquiries within stated service level agreements (SLAs).
- Manage incoming contacts regarding member questions, customer complaints, product inquiries, warranties, and general customer concerns in accordance with quality and processing guidelines.
Problem Resolution & Account Analysis :
Policy & Compliance Maintenance :
Sales & Retention Efforts :
Additional Duties :
Licenses / Certifications :
Level-Specific Responsibilities :
Accountability / Complexity :
Experience Requirements :
Education Requirements :
Benefits
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following :
serp_jobs.job_alerts.create_a_job
Insurance Agent • New Haven, CT, US
Job_description.internal_linking.related_jobs
Build a Career You're Proud Of.As an Allstate Sales Consultant, you'll do more than sell insurance you'll help customers protect what matters most while building a career with purpose, backed by a...serp_jobs.internal_linking.show_more
Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients.
As a key player in the insurance market...serp_jobs.internal_linking.show_more
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...serp_jobs.internal_linking.show_more
If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place.Becoming an indepen...serp_jobs.internal_linking.show_more If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place.Becoming an indepen...serp_jobs.internal_linking.show_more 
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
TDC Specialty Underwriters, Inc.Excess & Surplus lines subsidiary of The Doctors Company (the nation's largest writer of physicians' malpractice insurance based in Napa, California), offers a broad...serp_jobs.internal_linking.show_more
Join a global leader committed to integrity and excellence! At Hubbell, we take pride in ensuring our operations meet the highest standards of trade compliance worldwide.
In this role, you will play...serp_jobs.internal_linking.show_more Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more 
Border Patrol Agent (BPA) Entry Level.NEW RECRUITMENT AND RETENTION INCENTIVES!.IMPORTANT NOTICE : Duty assignments available at the time of offer may include the Southwest Border, including priori...serp_jobs.internal_linking.show_more
Job Description Are you a driven, customer-focused individual looking to build a successful career in real estate? Our local Weichert franchised company is seeking enthusiastic Real Estate Agents t...serp_jobs.internal_linking.show_more
Border Patrol Agent (BPA) Entry Level NEW RECRUITMENT AND RETENTION INCENTIVES! IMPORTANT NOTICE : Duty assignments available at the time of offer may include the Southwest Border, including priori...serp_jobs.internal_linking.show_more
Licensed Life Insurance Agent — Top Performers Only | $150k–$350k+.Commission Only | Remote | High-Intent Leads | Elite Coaching.
If you’re already licensed and already producing — but you know you’...serp_jobs.internal_linking.show_more
HealthMarkets Overview If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right pl...serp_jobs.internal_linking.show_more MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...serp_jobs.internal_linking.show_more 
Insurance Benefits Specialist- 100% Remote.All benefits representatives start at entry level and move up!.Suggested schedule of success to get you paid each week!.
Globe Life : AO is looking for an e...serp_jobs.internal_linking.show_more
The Jessey Agency, partnered with Symmetry Financial Group, provides a profession that offers the opportunity to control your time, income, and career.
With uncapped revenue potential, you can work ...serp_jobs.internal_linking.show_more
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...serp_jobs.internal_linking.show_more
Outside Insurance Sales Consultant
Allstate • New Haven, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Account Manager - Personal Lines
Relation Insurance Services • Cheshire, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Work-at-Home Inbound Insurance Agent (Paid Training & Licensing)
MCI • New Haven, CT, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
HealthMarkets Insurance Agent
HealthMarkets • Waterbury, CT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Experienced Insurance Agent
HealthMarkets • Waterbury, CT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
United States Border Patrol Agent
US Customs and Border Protection • East Setauket, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Claims Specialist
The Doctors Company • Unionville, CT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Trade Assurance Specialist - Shelton, CT (Hybrid)
Hubbell Incorporated • Shelton, CT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives
US Customs and Border Protection • Port Jefferson, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
U.S. Border Patrol Agent
U.S. Customs and Border Protection • Shelton, Connecticut, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Real Estate Agent
Weichert, Realtors • Waterbury, CT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
United States Border Patrol Agent
U.S. Customs and Border Protection • Shoreham, New York, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Licensed Life Insurance Agent — Top Performers Only | $150k–$350k+
Munger Agency • Waterbury, CT, us
serp_jobs.job_card.part_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Insurance Agent
HealthMarkets • Waterbury, CT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Remote Customer Service Agent
MCI • New Haven, CT, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Insurance Benefits Specialist- 100% Remote
Global Elite • New Haven, CT, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Life Insurance Agent
Jessey Agency • New Haven, CT, US
serp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Call Center Agent (Dominican Republic)
24 Hours Group • New Haven, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted