Epic Willow Ambulatory Applications Analyst

Description

Supports information management needs of various client departments or workflows across the organization through project coordination, applications implementation, upgrades, and ongoing maintenance or enhancements.

Essential Job Functions :

Provides application implementation support, technical guidance, and serves as primary resolution point for all issues regarding assigned applications. Works collaboratively with end-users to understand workflows and develop system support.

Coordinates activities of assigned projects or particular phases of a given project. Develops and creates detailed work plans, timelines and other appropriate documentation, identifies appropriate resources needed and provides timely status reports.

Provides data transfer, access and manipulation of aggregate and comparative data.

Provides assistance with system selection, system maintenance / upgrade and implementation, including system definition, building, testing and conversion planning and interfaces.

Develops and monitors testing scenarios and methodologies to demonstrate system effectiveness. Prepares and maintains documentation on testing plans.

Participates in completion of user documentation and training procedures.

Evaluates system utilization and performance. Participates in system optimization.

Adheres to HIPAA regulations for transactions, security and confidentiality.

Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.

Knowledge, Skills and Abilities :

Bachelor’s Degree in Information Technology or Health Care field with related training. A combination of education and / or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job.

Minimum two years of experience installing / supporting applications. Experience in a healthcare related field preferred

Certification, if applicable for assigned applications. For Epic applications, current Epic certification required, or ability to complete certification within six (6) months of employment.

Working knowledge of personal computers and Microsoft Windows OS and applications.

Excellent analytical, written and oral communication skills. Ability to articulate facts and ideas clearly and concisely. Excellent customer service and interpersonal skills.

Excellent project management skills. Ability to prepare documentation to support established objectives consistent with generally recognized standards.

Ability to maintain a high level of integrity and confidentiality relating to employee / patient and hospital.

Education Bachelor's Degree (Required) Pay Range $93,600.00-$154,440.00 SalaryAt Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes : Medical, dental and vision insuranceEmployer paid group term life and disabilityEmployer contribution toward Health Savings AccountFlexible Spending AccountsPaid Time Off (PTO), Paid Holidays and Paid Parental Leave403(b) with a 5% employer matchVarious voluntary benefits :

Supplemental Life, AD&D and Disability

Critical Illness, Accident and Hospital Indemnity coverage

Tuition assistance

Student loan servicing and support

Adoption benefits

Backup Childcare and Eldercare

Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

Discount on services at Lurie Children’s facilities

Discount purchasing program

There’s a Place for You with Us At Lurie Children’s, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints — recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Support email :