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Director of Engineering
Director of EngineeringFranklin Covey • Madison, WI, United States
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Director of Engineering

Director of Engineering

Franklin Covey • Madison, WI, United States
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  • serp_jobs.job_card.full_time
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"We enable greatness in people and organizations everywhere. "

FranklinCovey (NYSE : FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

To learn more, visit franklincovey.com

Title : Director of Engineering - FranklinCovey Enterprise

Payroll Title : Director, Platform Engineering

Division & Department : Corporate Platform Development

Status : Full-time Exempt

Reports to : EVP, Product

Location : Remote - Anywhere in the contiguous United States

Compensation : Anticipated compensation for this position is a base salary of $207-291k

FranklinCovey helps organizations develop exceptional leaders and individuals, build winning cultures, and achieve breakthrough results through world-class content, expert delivery, and the Impact Platform. Our Enterprise product portfolio spans the learner-facing Impact Platform, the Admin Platform, analytics and assessments (e.g., 360s), the 4DX Operating System, extensive client integrations and emerging AI experiences like the FranklinCovey AI Coach

Job Summary

FC is seeking a hands-on Director of Engineering to lead multiple product teams building the learning experiences and enterprise platforms that power our clients' behavior change at scale. You will directly manage the 4DXOS engineering team (3-4 engineers) and three QA engineers, and you'll manage through managers for two additional teams-Impact Platform and Admin Platform (each led by an Engineering Manager with 5-6 engineers each). You'll partner closely with IT on Dev / SecOps and shared infrastructure.

Our products help organizations develop exceptional leaders and cultures; the Impact Platform and Admin Platform are core to that mission, and 4DXOS (The 4 Disciplines of Execution® Operating System) is a flagship execution framework that turns strategy into results.

Essential Job Functions

Lead and grow people & teams

Directly manage the 4DXOS engineering team : coach, set goals, run 1 : 1s, grow careers, and drive delivery quality

Manage two Engineering Managers for the Impact and Admin Platform teams; set shared standards for hiring, leveling, and performance management; ensure consistent velocity and quality across squads

Manage a central QA group (3 QA) : define test strategy (manual + automation), CI gate criteria, release readiness, and post-release quality metrics

Deliver products & platforms

Own outcomes for your portfolio across roadmap, execution, and reliability; balance near-term delivery with long-term platform health

Ensure the 4DXOS experience measurably helps clients close the "execution gap," integrating tightly with FC's leadership solutions and learner journeys.

Drive Impact / Admin Platform enhancements that improve learner and admin experience, scalability, and security

Raise the engineering bar

Establish engineering excellence : coding standards, design reviews, incident response, on-call, test automation, CI / CD, and SLAs / SLOs

Partner with IT on Dev / SecOps (you don't manage them) : security reviews, vulnerability remediation, compliance, infrastructure costs, and monitoring

Champion reliability, accessibility, and global readiness

Bake in accessibility (WCAG) and inclusive design; ensure teams follow our VPAT guidance and remediation plans

Support localization and multi-language readiness practices across content and UI where applicable

Cross-functional leadership

Collaborate with Product, Design, Content, Client Success, and Sales to align roadmaps with business outcomes and customer value

Communicate status and tradeoffs crisply to executives; forecast capacity and budget; contribute to annual planning

Travel

Occasional team or on-site planning (

How you'll measure success (first 6-12 months)

Team health & leadership : high engagement, clear goals, predictable delivery across 3+ squads; managers empowered and growing

Quality & reliability : meaningful uptick in automated test coverage; reduced escaped defects; agreed SLOs met for platform components

Security & compliance : effective partnership with IT on vulnerability management and release processes; audits pass with low findings

Product outcomes : shipped improvements in Impact / Admin Platforms that move key experience metrics and client value; 4DXOS milestones hit with measurable user adoption

Basic Qualifications

Bachelor's or advanced degree in Software Engineering, Computer Science, or related field

10+ years in software engineering with 3+ years leading managers and multi-team programs

Preferred Skills & Experience

Experience leading multi-team programs focused on platforms or enterprise SaaS

Willingness to manage managers and directly manage IC engineers and QA in a hybrid org

Track record delivering modern cloud applications with high reliability, quality automation, and iterative releases

Strong collaboration with IT / SecOps on security, compliance, and cloud infra; pragmatic approach to risk and delivery

Excellent hiring, coaching, and performance management; creates a healthy, inclusive, high-trust culture aligned to FC's leadership principles (e.g., building trust, executing strategy, and coaching potential)

Clear written and verbal communication with technical and non-technical audiences

Experience driving intelligent, effective use of AI across the engineering workflow

Experience implementing LLMs into product workflows

Experience with learning platforms, content delivery, or enterprise admin tooling (bonus if you've shipped multi-tenant SaaS)

Background integrating behavior-change frameworks or coaching content into product experiences

Familiarity with accessibility testing / tooling and localization workflows

Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https : / / franklincoveybenefits.com / for details.

  • Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

Employer Information

For an overview of our Interview Process, please visit https : / / franklincovey.com / careers / working-at-franklincovey / .

FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https : / / www.franklincovey.com / careers / notices-and-provisions / for our full Equal Employment Opportunity policies and Nondiscrimination Provision.

Direct Reasonable Accommodation requests to accommodations@franklincovey.com.

For our Privacy Policy, please visit https : / / www.franklincovey.com / privacy.

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