Business System Analyst

Overview :

A leading organization in the Maritime industry is seeking a Business Systems Analyst (BSA) to act as a critical liaison between business stakeholders and IT. The ideal candidate will gather requirements, create user stories, and support the delivery of technology projects, primarily application-focused with occasional infrastructure initiatives. This role requires strong communication skills, analytical thinking, and the ability to translate business needs into actionable IT solutions.

Responsibilities :

• Serve as the primary liaison between business stakeholders and IT teams.
• Gather, document, and validate business requirements for application and infrastructure projects.
• Develop detailed user stories , process flows, and functional specifications.
• Collaborate with project managers, developers, and QA teams to ensure requirements are understood and implemented correctly.
• Support the planning, execution, and delivery of technology projects.
• Facilitate meetings, workshops, and discussions to clarify requirements and drive consensus.
• Assist with testing, UAT coordination, and issue resolution as needed.
• Ensure clear and timely communication between stakeholders and IT throughout the project lifecycle.

Required Skills & Experience :

• 3+ years of experience as a Business Systems Analyst or similar role.
• Strong experience gathering requirements and creating user stories .
• Experience working on application-focused projects (web, desktop, or enterprise applications).
• Knowledge of infrastructure projects a plus but not primary.
• Excellent communication, documentation, and stakeholder management skills.
• Ability to work effectively in a hybrid, collaborative environment.

Preferred Qualifications :

• Experience in the Maritime, shipping, or logistics industry .
• Familiarity with Agile methodologies and tools (Jira, Confluence, or similar).
• Understanding of QA processes and support for UAT.