eCommerce Architect - Digital Commerce Implementation

About the Opportunity We are seeking an experienced Senior eCommerce Solution Architect to lead the digital transformation initiative for a large-scale retail grocery enterprise. This role will be responsible for designing and implementing a modern, headless commerce architecture supporting multi-brand operations across 200+ locations. You will work at the intersection of commerce platforms, enterprise integrations, and customer experience, translating complex business requirements into scalable technical solutions. This is a high-impact role where you'll shape the commerce architecture for a multi-billion dollar retail operation, working with cutting-edge technologies and solving challenging integration problems in the grocery retail space. Key Responsibilities : Architecture & Design : Define and own the enterprise commerce architecture roadmap for multi-brand retail operations. Design comprehensive solution blueprints for headless commerce implementation across web, mobile, and in-store channels. Create reference architectures and reusable patterns for commerce platform integrations. Establish architectural governance and technical standards for development teams. Lead technical design sessions and architecture review boards. Document architectural decisions, design patterns, and integration specifications. Platform & Integration Leadership : Architect API-first commerce solutions connecting multiple enterprise systems (ERP, POS, WMS, CRM, Loyalty). Design microservices and integration patterns using enterprise integration platforms (MuleSoft, or similar). Define data flow and orchestration strategies across commerce, store systems, and fulfillment networks.. Establish security, scalability, and performance standards for commerce implementations. Guide implementation of headless CMS and content delivery strategies. Design real-time inventory synchronization and order management architecture. Technical Leadership : Collaborate with Product Owners, Engineering Leads, and stakeholders to translate business requirements into technical solutions. Mentor and guide engineering teams on architectural best practices and design patterns. Lead proof-of-concept initiatives for new technologies and integration approaches. Conduct architecture assessments and recommend optimization opportunities. Partner with infrastructure and DevOps teams on deployment strategies and platform operations. Drive technical decision-making across multiple engineering pods / teams. Stakeholder Management Present architecture proposals and technical strategies to executive leadership. Facilitate alignment between business objectives and technical implementation. Partner with third-party vendors and SI partners on integration requirements. Provide technical guidance during vendor selection and evaluation processes. Communicate complex technical concepts to non-technical stakeholders. Required Qualifications : Experience : 10+ years of enterprise software architecture experience, with 5+ years focused on eCommerce solutions. Proven track record designing and implementing large-scale commerce platforms for multi-location retail operations. Deep expertise in API-first architecture and RESTful / GraphQL API design patterns. Strong experience with headless CMS platforms and content delivery strategies. Extensive background in complex system integrations connecting commerce platforms with ERP, POS, WMS, and other enterprise systems. Experience with enterprise integration platforms (MuleSoft, Boomi, Informatica, or similar). Hands-on experience with microservices architecture and distributed systems design. Background in retail, grocery, or consumer goods industries strongly preferred. Technical Skills : Commerce Platforms : Hands-on architecture experience with modern commerce platforms (Shopify Plus, CommerceTools, SFCC, SAP Commerce, Adobe Commerce, or similar headless platforms). Integration Technologies : Deep knowledge of API gateways, message queues, event-driven architectures, iPaaS solutions. Frontend Architecture : Understanding of modern frontend frameworks (React, React Native, Next.js, or Vue.js) for headless implementations. Backend Technologies : Experience with Node.js, Java, .NET, or Python in commerce contexts. Data Architecture : Strong understanding of data modeling, caching strategies (Redis, Memcached), and CDN implementations. Cloud Platforms : Experience architecting solutions on AWS, Azure, or GCP. Specialized Knowledge – Big Plus : Understanding of grocery retail operations including perishables management, multi-banner operations, and in-store fulfillment. Experience with omnichannel fulfillment architectures (BOPIS, curbside pickup, delivery scheduling, last-mile integration). Knowledge of POS system integrations and real-time transaction synchronization. Familiarity with loyalty program integrations and personalization engines. Understanding of product information management (PIM) and digital asset management (DAM) integrations. Experience with payment gateway integrations including alternative payment methods. Soft Skills Exceptional communication skills with ability to present complex technical concepts to various audiences. Strong leadership presence with ability to influence without direct authority. Proven ability to balance business needs with technical constraints. Experience leading cross-functional teams and facilitating collaborative design sessions. Strategic thinking with ability to align technical decisions with business outcomes. Self-motivated with ability to work independently in remote / distributed teams. Preferred Qualifications : CommerceTools implementation or architecture experience (highly desirable but not required). Background with MuleSoft Anypoint Platform for enterprise integrations. Familiarity with Syndigo (PIM) and Bynder (DAM) integrations, a big plus. Experience with grocery-specific POS systems (ECRS, Toshiba, NCR). What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #LI-NC1 #LI-Hybrid