Director of Student Accounts

Director of Student Accounts

Rivier University , in partnership with the national search firm Scott Healy & Associates , invites applications and nominations for the position of Director of Student Accounts . Reporting to the Vice President for Finance and Administration the Director is charged with overseeing the accurate assessment of tuition and fees and coordinating the collection of all funds received by the institution. This position implements and maintains policies and procedures relative to the functions of the Student Accounts Office, in compliance with Federal Title IV regulations, and best business practices in cash management and internal controls. This position is located in Nashua, NH .

Responsibilities :

Leadership, Planning and Coordination :

• Develops and oversees all bulling rules and tables within the SIS.
• Directs the operational activities of the Student Accounts Office, including the accurate and timely collection of graduate and undergraduate student accounts and accounts receivable.
• Responsible for cashier functions including the security of funds, proper recording, timely depositing, and reconciliation of cash receipts, including petty cash accounts.
• Supervises the duties and responsibilities of the staff within the Student Accounts Office. Provides continual training and creates a student-centered philosophy of services.
• Leads the financial clearance processes to include coordinating with the Director of Financial Aid, Registrar, and various other departments on a detailed financial clearance schedule and communication to students and families.
• Oversees efficient completion of all the Student Accounts Office responsibilities and expand a philosophy of student-centered services.
• Meets with and counsel students and parents regarding student account and billing information. Enhances opportunities for student financial literacy.
• Investigates and resolves billing conflicts and discrepancies with student accounts.
• Establishes semester payment plan parameters and oversees monthly payment plan processes.
• Develops and manages annual department budget.
• Demonstrates a commitment to diversity, equity, inclusion and access in staffing, and student recruitment and retention initiatives.
• Demonstrates commitment to the University’s mission and values.

Operations and Communications :

Audit and Compliance Functions :

Qualifications :

Required Knowledge, Skills and Abilities :

About Rivier University :

Rivier University is a four-year, Catholic institution that welcomes students from all backgrounds and provides a transformative and supportive educational experience. Located in Nashua, New Hampshire, Rivier was founded by the Sisters of the Presentation of Mary and Sister Madeleine of Jesus in 1933. Throughout its history, the University has been dedicated to providing a learning environment that educates the whole person—mind, body, and spirit. Our graduates excel professionally, academically, and in service to their communities. Rivier’s 68-acre campus features state-of-the-art facilities, labs, athletic fields, and student resources.

The University offers liberal education and programs of professional practice at both the undergraduate and graduate level to ~2,700 students. The core mission of transforming hearts and minds to serve the world is actualized in undergraduate, professional studies, graduate, and doctoral programs. Rivier recruits for 60 academic programs including doctoral degrees in Leadership and Learning (Ed.D.), Counseling and School Psychology (Psy.D.), and Nursing Practice (DNP).

About the Community :

Nashua, New Hampshire , has been voted the “Best Place to Live in America” twice by Money magazine, and it’s easy to see why. In 2024, Nashua earned the No. 1 spot on WalletHub’s “10 Safest Cities in America” list, reinforcing its reputation as a community-focused city with a strong quality of life. Nashua is centrally located in the heart of New England, with an easy drive to beaches, mountains, and major metropolitan areas. Located 45 minutes from Boston and 30 minutes from Manchester, Nashua is close to a wealth of cultural, professional, and recreational destinations. Residents enjoy access to a variety of restaurants, parks, local shops, and events, along with outdoor options like Mine Falls Park, which offers scenic trails and kayaking routes right in the city. The city’s economy is diverse, with a healthy mix of service and high-tech companies providing a strong employment base and plenty of options for career growth, internships, and professional development.

Application and Nomination Process :

All correspondence relating to the position of Director of Student Accounts at Rivier University should be directed in confidence to the University’s executive search consultant :

Jamie Marcus, Vice President

Scott Healy & Associates

jamiemarcus@scotthealy.com

A complete application should include the following :

Applications received by January 19, 2026 will receive priority consideration. The search will remain open until the position is filled.

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.