GLOBAL OPS - Information Technology Specialist

Compensation : $60,000-$65,000 per year

Terms : Full time on-site in Manhattan, flexibility required

Benefits : Health insurance, 401k, Paid Vacation, Paid Federal Holidays, Sick Pay

Job Overview

We are seeking a versatile and proactive IT Specialist to manage all internal IT

operations at GLOBAL OPS. This role covers the full life cycle of our IT infrastructure,

including laptops, PCs, access control systems, network equipment, servers, and cloud

tools. The IT Specialist will ensure all devices and systems are secure, updated, and

functioning efficiently while providing day-to-day technical support to our team.

Since we now manage all IT internally, this position requires someone who is hands-on,

resourceful, and capable of independently overseeing systems, troubleshooting issues,

and maintaining a secure and reliable technology environment.

Experience with NinjaOne RMM or a similar Remote Monitoring & Management tool is

required, as this platform is central to our IT management workflow.

Key Responsibilities

1. PC and Laptop Management

• Oversee all company laptops and PCs, ensuring proper configuration, maintenance, and updates.
• Monitor hardware performance, diagnose issues, and implement solutions to optimize device functionality.

2. IT Support & Troubleshooting

3. Access Control, Security & Server Management

4. Subscription & Software Management

5. Internal IT Operations

6. Remote Monitoring & Management (NinjaOne)

7. New IT Projects & Security Systems

8. Documentation & Reporting

Qualifications & Skills

If you are a proactive and adaptable IT professional seeking a hands-on, multifaceted

role with room to grow, we invite you to apply.

Department Development Locations Global Ops-HQ